How to Change Time on Eufy Security Camera

This guide walks you through how to change time on Eufy security camera using the Eufy app, ensuring accurate timestamps and proper scheduling. Whether you’ve moved time zones or daylight saving time has shifted, we’ll help you keep your camera in sync.

Key Takeaways

• Use the Eufy Security app: All time settings are managed through the mobile app, not the camera itself.
• Enable automatic time sync: Let your camera pull time from your phone to avoid manual errors.
• Check time zone settings: Incorrect time zones are the most common cause of time mismatches.
• Update firmware regularly: Outdated software can cause syncing issues with time and scheduling.
• Reboot after changes: Restart your camera to apply new time settings properly.
• Use a stable Wi-Fi connection: A weak signal can delay or prevent time updates.
• Contact support if needed: If manual fixes fail, Eufy’s customer service can help resolve deeper issues.

How to Change Time on Eufy Security Camera: A Complete Guide

If you’ve noticed that your Eufy security camera is showing the wrong time on recordings or alerts, you’re not alone. Many users face this issue after traveling, daylight saving time changes, or simply after a power outage. The good news? Fixing the time on your Eufy camera is straightforward—once you know where to look.

In this guide, we’ll walk you through how to change time on Eufy security camera step by step. You’ll learn how to adjust the time manually, enable automatic synchronization, troubleshoot common problems, and keep your camera running smoothly. Whether you’re using a Eufy Indoor, Outdoor, or Doorbell camera, these instructions apply to most models in the Eufy Security lineup.

By the end of this guide, you’ll have full control over your camera’s time settings, ensuring accurate timestamps on every clip and reliable scheduling for motion detection and alerts.

Why Time Settings Matter on Your Eufy Camera

Before diving into the steps, it’s important to understand why getting the time right matters. Your Eufy camera uses time data for several key functions:

• Event timestamps: Every motion alert and recorded video includes a timestamp. If the time is wrong, you won’t know when an event actually happened.
• Scheduled recording: You can set your camera to record only during certain hours (e.g., nighttime). Incorrect time means your camera might miss important activity.
• Automation and routines: If you use Eufy with smart home systems like HomeKit or Alexa, time-based automations rely on accurate clock settings.
• Legal and security purposes: In rare cases, video evidence may be used for security investigations. Accurate timestamps add credibility.

So, even though it seems like a small detail, keeping your Eufy camera’s time accurate is essential for both convenience and security.

How Eufy Cameras Get Their Time

Eufy cameras don’t have built-in clocks like computers or phones. Instead, they rely on external sources to determine the correct time. Here’s how it works:

• Network Time Protocol (NTP): When connected to Wi-Fi, your Eufy camera syncs with internet time servers using NTP. This is the most accurate method.
• Mobile app synchronization: The Eufy Security app can push the current time from your smartphone to the camera during setup or updates.
• Manual override: In rare cases, you can manually set the time—but this is not recommended unless absolutely necessary.

Because of this, the time on your Eufy camera is closely tied to your phone and internet connection. If either is off, your camera’s time will be too.

Step-by-Step: How to Change Time on Eufy Security Camera

Now, let’s get into the actual process. Follow these steps to ensure your Eufy camera displays the correct time.

Step 1: Open the Eufy Security App

The Eufy Security app is your control center for all camera settings—including time. Make sure you’ve downloaded the latest version from the App Store (iOS) or Google Play (Android).

• Launch the app on your smartphone or tablet.
• Log in with your Eufy account credentials.
• If you have multiple cameras, select the one you want to adjust from the home screen.

Tip: Keep your app updated to avoid bugs that might affect time syncing.

Step 2: Access Camera Settings

Once you’ve selected your camera, you’ll see a live view or recent recordings. To change the time, you need to go into the settings menu.

• Tap the gear icon (⚙️) in the top-right corner of the screen.
• This opens the Device Settings menu for your selected camera.

Here, you’ll find options for video quality, motion detection, night vision, and more.

Step 3: Navigate to System Settings

Time settings are tucked under the system or general settings section.

• Scroll down and look for System or Device Info.
• Tap to open this section.

You should now see details like firmware version, storage status, and—importantly—time settings.

Step 4: Check Time Zone and Auto-Sync

This is the most critical part. Eufy cameras use your phone’s time zone by default, but sometimes this gets out of sync.

• Look for Time Zone or Automatic Time Sync.
• If Automatic Time Sync is enabled, your camera will pull the current time and time zone from your phone.
• If it’s turned off, you may need to set the time manually—but we recommend keeping it on.

Example: If you’re in New York, make sure the time zone is set to “Eastern Time (ET)” and that daylight saving adjustments are enabled.

Step 5: Enable or Disable Automatic Time Sync

If your camera’s time is wrong, the first thing to check is whether automatic sync is active.

• Toggle Automatic Time Sync to ON.
• This ensures your camera updates its time whenever your phone’s time changes (e.g., after DST or travel).

If the toggle is already on but the time is still wrong, move to the next step.

Step 6: Manually Adjust Time (If Needed)

In rare cases—like if you’re in an area with no internet or your phone’s time is incorrect—you may need to set the time manually.

• Turn off Automatic Time Sync.
• Tap Set Time Manually or a similar option.
• Enter the correct date and time using the on-screen picker.
• Save your changes.

Warning: Manual time settings won’t adjust for daylight saving time or time zone changes. Use this only as a temporary fix.

Step 7: Reboot Your Camera

After making changes, it’s important to restart your camera so the new settings take effect.

• Go back to the main camera view.
• Tap the three-dot menu (⋮) and select Reboot Device.
• Wait 30–60 seconds for the camera to restart.

Once it’s back online, check a recent recording or live view to confirm the time is now correct.

How to Fix Time Zone Issues

One of the most common reasons for incorrect time on Eufy cameras is a wrong time zone setting. Here’s how to fix it.

Check Your Phone’s Time Zone

Your Eufy app uses your phone’s time zone by default. If your phone is set to the wrong region, your camera will be too.

• On iPhone: Go to Settings > General > Date & Time. Enable Set Automatically.
• On Android: Go to Settings > System > Date & Time. Turn on Automatic date & time and Automatic time zone.

Once your phone is correct, open the Eufy app and check if the camera’s time updates.

Force a Time Sync

If the time still doesn’t match, you can force a sync.

• In the Eufy app, go to Device Settings > System.
• Turn Automatic Time Sync off and then back on.
• This triggers a fresh sync with your phone’s current time.

Traveling? Update Time Zone Manually

If you’ve traveled to a new time zone and your camera is still showing the old time, you may need to update it manually.

• Turn off Automatic Time Sync.
• Set the correct time zone and time manually.
• Once you return home, re-enable automatic sync to avoid future issues.

Troubleshooting Common Time Issues

Even with the right steps, you might run into problems. Here’s how to fix the most common ones.

Camera Time Is Still Wrong After Sync

If your camera’s time doesn’t update after following the steps above, try these fixes:

• Check Wi-Fi connection: A weak or unstable signal can prevent time syncing. Move your camera closer to the router or use a Wi-Fi extender.
• Restart your router: Sometimes the issue is with your internet, not the camera. Power cycle your router and try again.
• Update firmware: Outdated firmware can cause syncing bugs. Go to Device Settings > Firmware Update and install any available updates.
• Reinstall the app: If the app is glitching, uninstall and reinstall the Eufy Security app. Log back in and check the time.

Daylight Saving Time Not Applied

Eufy cameras should automatically adjust for daylight saving time if automatic sync is on. If not:

• Ensure your phone’s time zone includes DST rules (e.g., “Eastern Time” not “UTC-5”).
• Manually adjust the time by one hour if needed, then re-enable automatic sync.
• Wait 24 hours—sometimes the camera takes time to detect the change.

Camera Shows “Time Not Set” or “Unknown”

This usually means the camera lost connection to the time server.

• Check that your camera is online in the app.
• Ensure your Wi-Fi network allows NTP traffic (port 123). Some public or restricted networks block this.
• Try connecting the camera to a different network (e.g., mobile hotspot) to test.

Multiple Cameras Show Different Times

If you have more than one Eufy camera and they’re showing different times:

• Check each camera’s settings individually—time sync is per device.
• Ensure all cameras are connected to the same Wi-Fi network.
• Update all cameras to the latest firmware version.

Best Practices for Accurate Time on Eufy Cameras

To avoid time issues in the future, follow these best practices:

• Keep automatic time sync on: This is the easiest way to stay accurate.
• Update your app and firmware regularly: Eufy releases updates that improve stability and syncing.
• Use a strong Wi-Fi signal: Place your camera within range of your router or use a mesh network.
• Avoid manual time changes: Only use manual mode if absolutely necessary.
• Check time after power outages: If your camera loses power, it may need to re-sync.

Advanced Tips for Power Users

If you’re comfortable with more technical settings, here are a few advanced tips:

• Use a static IP for your camera: This ensures consistent network access, which helps with time syncing.
• Monitor NTP servers: Some users report better results by ensuring their router uses reliable NTP servers like time.google.com or pool.ntp.org.
• Integrate with smart home hubs: If you use Home Assistant or Apple HomeKit, ensure your hub’s time is accurate—it can affect connected devices.

Conclusion

Changing the time on your Eufy security camera doesn’t have to be confusing. By using the Eufy Security app, enabling automatic time sync, and keeping your firmware updated, you can ensure your camera always shows the correct time. Whether you’re dealing with daylight saving time, travel, or a simple glitch, the steps in this guide will help you get back on track.

Remember: accurate time isn’t just about convenience—it’s about security. With the right settings, you’ll always know when something happens on your property.

If you’ve tried everything and your camera’s time is still off, don’t hesitate to contact Eufy customer support. They can help diagnose deeper issues and ensure your device is working perfectly.

Now that you know how to change time on Eufy security camera, you can enjoy peace of mind knowing your system is accurate, reliable, and ready to protect your home.