How to Change User on Eufy Scale

This guide walks you through how to change user on Eufy scale using the EufyHealth app. Whether you’re setting up a new profile or switching between family members, we’ll show you exactly what to do for accurate, personalized health tracking.

Key Takeaways

• Multiple users can be added to one Eufy scale via the EufyHealth app, allowing each person to track their own health data separately.
• User profiles are linked to weight and body composition, so accurate measurements depend on selecting the correct user before stepping on the scale.
• Switching users is done in the app, not on the scale itself—make sure your phone is nearby and connected to Bluetooth.
• Each user must have a unique profile with accurate height, age, and gender to ensure precise body metrics like body fat and muscle mass.
• Guest mode allows temporary use without saving data, ideal for visitors or quick checks.
• Sync issues can be resolved by restarting the app, checking Bluetooth, or re-adding the user profile.
• Regular app updates improve performance and add new features, so keep your EufyHealth app up to date.

How to Change User on Eufy Scale: A Complete Step-by-Step Guide

If you’ve recently bought a Eufy smart scale or are sharing it with family members, you might be wondering: how do I change the user on my Eufy scale? The good news is that it’s simple—once you know how. Unlike traditional scales, Eufy smart scales use Bluetooth and an app to track multiple users, making it easy to monitor individual health progress.

In this guide, we’ll walk you through everything you need to know about changing users on your Eufy scale. Whether you’re setting up a new profile, switching between users, or troubleshooting sync issues, we’ve got you covered. By the end, you’ll be able to manage multiple users with confidence and get the most accurate health data possible.

Let’s dive in.

Understanding How Eufy Scales Work with Multiple Users

Before we get into the steps, it’s helpful to understand how Eufy scales handle multiple users. Unlike basic digital scales, Eufy smart scales connect to your smartphone via Bluetooth and sync data to the EufyHealth app. This allows the scale to recognize different users based on their weight and body composition.

When you step on the scale, it measures your weight, body fat percentage, muscle mass, bone mass, water percentage, and more. The app then matches this data to the correct user profile. That’s why it’s so important to select the right user before stepping on—otherwise, your data might get mixed up with someone else’s.

Each user must have their own profile in the app, including details like age, height, gender, and activity level. The more accurate this information, the more precise your body composition readings will be.

Prerequisites: What You Need Before Changing Users

Before you can change users on your Eufy scale, make sure you have the following:

• The EufyHealth app installed on your smartphone (available on iOS and Android).
• Bluetooth enabled on your phone.
• Your Eufy scale powered on and within Bluetooth range (usually within 10–30 feet).
• An existing user profile set up in the app (if adding a new user).
• Your phone charged—low battery can interfere with Bluetooth connectivity.

If you’re setting up the scale for the first time, follow the initial setup guide in the app. Once that’s done, you’re ready to manage users.

Step 1: Open the EufyHealth App

The first step to changing users is opening the EufyHealth app on your smartphone. This is the central hub for all your Eufy smart devices, including your scale.

Launch the App

Tap the EufyHealth icon on your phone. If you haven’t used it in a while, you may need to log in with your Eufy account credentials.

Ensure Bluetooth Is On

Go to your phone’s settings and make sure Bluetooth is enabled. The app needs Bluetooth to communicate with the scale. If it’s off, the app won’t detect the scale, and you won’t be able to switch users.

Check App Permissions

Make sure the app has permission to access Bluetooth and location (required for Bluetooth pairing on some Android devices). You can check this in your phone’s settings under “Apps” or “Privacy.”

Step 2: Connect to Your Eufy Scale

Once the app is open, it should automatically search for nearby Eufy devices. Your scale should appear in the list if it’s powered on and in range.

Look for Your Scale

On the home screen of the EufyHealth app, you’ll see a list of connected devices. Tap on your scale’s name (e.g., “Eufy Smart Scale C1”).

Ensure Connection

If the scale isn’t connected, tap “Connect” or “Pair.” The app will attempt to establish a Bluetooth link. This may take a few seconds.

Troubleshoot Connection Issues

If the scale doesn’t appear:

• Make sure the scale is on—step on it briefly to wake it up.
• Move closer to the scale (within 10 feet).
• Restart the app and try again.
• Restart your phone’s Bluetooth.

Step 3: Access the User Management Section

Now that your scale is connected, it’s time to manage users.

Go to the Scale Dashboard

Once connected, you’ll see the scale’s dashboard. This shows recent weigh-ins, body metrics, and user information.

Tap on “Users” or “Manage Users”

Look for a button or tab labeled “Users,” “Profiles,” or “Manage Users.” This is usually located near the top or bottom of the screen.

View Existing Users

You’ll see a list of all users currently linked to the scale. Each user has a name, profile picture (if added), and recent weight data.

Step 4: Add a New User (If Needed)

If the person you want to switch to doesn’t have a profile yet, you’ll need to add them first.

Tap “Add User” or “+”

Look for a “+” icon or “Add User” button. Tap it to start creating a new profile.

Enter User Details

You’ll be asked to provide:

• Name (e.g., “Sarah”)
• Gender (Male/Female/Other)
• Date of Birth
• Height (in feet/inches or cm)
• Activity Level (Sedentary, Light, Moderate, Active)

These details are crucial for accurate body composition calculations.

Save the Profile

Once all fields are filled, tap “Save” or “Done.” The new user will now appear in the user list.

Step 5: Switch to the Desired User

Now that all users are set up, it’s time to switch to the one you want.

Select the User

From the user list, tap on the name of the person who will be stepping on the scale next.

Confirm Selection

The app will show a confirmation message like “User switched to [Name].” This means the scale is now ready to record data for that person.

Optional: Set as Default

Some versions of the app allow you to set a user as the default. This means the scale will automatically select that user when they step on, based on weight recognition.

Step 6: Step on the Scale

With the correct user selected, it’s time to weigh in.

Step on Barefoot

For accurate body composition readings, step on the scale barefoot. Socks or shoes can interfere with the bioelectrical impedance analysis (BIA) sensors.

Stand Still

Stay still and balanced while the scale takes measurements. This usually takes 5–10 seconds.

Wait for Sync

Once the measurement is complete, the data will sync to the app via Bluetooth. You’ll see the results appear on your phone screen.

Using Guest Mode for Temporary Weigh-Ins

What if a friend or visitor wants to use the scale without creating a profile? That’s where Guest Mode comes in.

Access Guest Mode

In the user selection screen, look for “Guest” or “Guest Mode.” Tap it.

Step on the Scale

The scale will measure weight and basic metrics, but the data won’t be saved to any profile.

Exit Guest Mode

After use, simply switch back to a registered user or turn off the scale.

Guest Mode is perfect for one-time use and keeps your personal data private.

Tips for Accurate User Switching

To get the best results when changing users, keep these tips in mind:

• Always select the user before stepping on. The scale doesn’t automatically detect who’s using it—it relies on the app.
• Keep profiles updated. If someone grows taller or changes activity level, update their profile for better accuracy.
• Use consistent weigh-in times. Weigh yourself at the same time each day (e.g., morning, after using the bathroom) for reliable trends.
• Avoid weighing in after exercise or meals. This can skew body water and fat readings.
• Clean the scale regularly. Wipe the surface with a damp cloth to ensure sensors work properly.

Troubleshooting Common Issues

Even with the best setup, you might run into problems. Here’s how to fix the most common ones.

Issue: App Doesn’t Show the Scale

• Make sure Bluetooth is on.
• Restart the app and your phone.
• Move closer to the scale.
• Check if the scale is in pairing mode (some models require holding a button).

Issue: Wrong User Is Selected

• Double-check that you tapped the correct name before stepping on.
• If the scale auto-selects based on weight, ensure profiles have distinct weight ranges.
• Manually switch users each time if auto-detection fails.

Issue: Data Doesn’t Sync

• Ensure your phone is within Bluetooth range.
• Open the app and wait a few seconds for sync.
• Force close and reopen the app.
• Check your internet connection (some features require Wi-Fi).

Issue: Body Composition Readings Seem Off

• Verify user details (height, age, gender) are correct.
• Step on barefoot and stand still.
• Avoid weighing in after drinking alcohol or caffeine.
• Wait at least 2 hours after eating or exercising.

Issue: Can’t Add More Users

Most Eufy scales support up to 16 users. If you’ve hit the limit:

• Delete inactive profiles.
• Use Guest Mode for occasional users.
• Consider upgrading to a newer model with more capacity.

Best Practices for Managing Multiple Users

If your household has several people using the scale, organization is key.

Name Profiles Clearly

Use full names or nicknames (e.g., “Dad,” “Mom,” “Alex”) to avoid confusion.

Add Profile Pictures

Some app versions let you upload a photo. This makes it easier to identify users at a glance.

Set Weigh-In Reminders

Use the app’s reminder feature to encourage consistent tracking for each user.

Review Data Regularly

Check trends weekly to monitor progress and spot anomalies.

Keep the App Updated

New updates often include bug fixes and improved user management features.

Why Accurate User Profiles Matter

You might think, “Can’t I just use one profile for everyone?” While tempting, this leads to inaccurate data.

Body composition algorithms rely on age, height, gender, and activity level to calculate metrics like body fat percentage. If these are wrong, your results will be off—sometimes significantly.

For example, a 25-year-old athlete and a 60-year-old sedentary person will have very different body compositions at the same weight. Using the wrong profile could make one person look overweight and the other underweight.

That’s why each user needs their own accurate profile. It ensures everyone gets personalized, reliable insights.

Advanced Features: Auto User Recognition

Some newer Eufy models support automatic user recognition based on weight and body composition patterns.

Here’s how it works:

• The scale learns each user’s typical measurements.
• When someone steps on, it compares the data to existing profiles.
• If a match is found, it auto-selects that user.

This feature saves time but isn’t 100% reliable. For best results, manually select the user—especially if weights are similar.

To enable auto-recognition:

1. Go to the scale settings in the app.
2. Find “Auto User Recognition” or “Smart Detection.”
3. Toggle it on.
4. Ensure each user has at least 3–5 weigh-ins for the system to learn their pattern.

Privacy and Data Security

Eufy takes privacy seriously. All user data is stored locally on your phone and encrypted in the cloud (if you enable cloud sync).

To protect your information:

• Use a strong password for your Eufy account.
• Enable two-factor authentication if available.
• Don’t share your login with others.
• Log out of the app on shared devices.

You can also delete user profiles at any time. Go to the user list, tap the profile, and select “Delete.”

Conclusion

Changing users on your Eufy scale is simple once you know the steps. By using the EufyHealth app, you can easily add profiles, switch between users, and ensure accurate health tracking for everyone in your household.

Remember to:

• Always select the correct user before stepping on.
• Keep profiles updated with accurate details.
• Use Guest Mode for visitors.
• Troubleshoot sync issues with Bluetooth and app restarts.

With these tips, you’ll get the most out of your Eufy smart scale—whether you’re tracking weight loss, muscle gain, or overall wellness.

Now that you know how to change user on Eufy scale, you’re ready to share your scale confidently and keep everyone’s health data organized and accurate.