How to Change Wifi Network on Eufy Doorbell

This guide walks you through how to change WiFi network on Eufy doorbell using the Eufy Security app. Whether you’ve moved, upgraded your router, or switched internet providers, updating your doorbell’s WiFi ensures smooth operation and reliable alerts.

Key Takeaways

• Use the Eufy Security app: All WiFi changes must be done through the official app—no web interface is available.
• Ensure strong signal strength: Place your doorbell within range of your new WiFi network to avoid connection drops.
• Reset the doorbell if needed: If the device won’t connect, a factory reset may be required before reconfiguring.
• Keep your phone close during setup: Bluetooth is used in the pairing process, so stay near the doorbell.
• Check for firmware updates: Outdated firmware can cause connectivity issues—update before changing networks.
• Use 2.4GHz networks only: Eufy doorbells do not support 5GHz WiFi bands.
• Test after setup: Always verify motion detection and live view work properly after switching networks.

Introduction: Why You Might Need to Change Your Eufy Doorbell’s WiFi Network

If you’ve recently moved to a new home, upgraded your internet service, or replaced your router, you may need to update your Eufy doorbell’s WiFi connection. Even if you haven’t changed your setup, poor signal strength, frequent disconnections, or slow video streaming could mean it’s time to switch to a stronger or more reliable network. Whatever the reason, knowing how to change WiFi network on Eufy doorbell is essential for maintaining security and functionality.

The good news? It’s easier than you might think—especially with the intuitive Eufy Security app guiding you through each step. This comprehensive guide will walk you through the entire process, from preparing your device to testing the final connection. You’ll also learn troubleshooting tips, best practices, and common pitfalls to avoid.

By the end of this guide, you’ll be able to confidently switch your Eufy doorbell to a new WiFi network without losing any recordings or settings (unless a reset is required). Let’s get started!

What You’ll Need Before Starting

Before diving into the steps, make sure you have everything ready. Rushing into the process without preparation can lead to frustration or failed connections.

Required Items

• Eufy Security app installed on your smartphone (iOS or Android)
• Your new WiFi network name (SSID) and password
• A stable internet connection on your phone (Wi-Fi or cellular)
• Access to your doorbell—you’ll need to be physically near it during setup
• A ladder or step stool (if your doorbell is mounted high)
• Your Eufy account login details (email and password)

Important Notes

• Eufy doorbells only work with 2.4GHz WiFi networks. If your router broadcasts both 2.4GHz and 5GHz under the same name, you may need to temporarily separate them or ensure your phone connects to the 2.4GHz band during setup.
• Some newer Eufy models (like the Video Doorbell Dual) support dual-band, but most standard models do not. Check your model’s specifications if unsure.
• If your doorbell is hardwired, ensure power remains on during the process. Battery-powered models should have sufficient charge.

Step 1: Open the Eufy Security App

The Eufy Security app is your central hub for managing all Eufy devices, including your doorbell. It’s where you’ll initiate the WiFi change process.

Launch the App

Open the Eufy Security app on your smartphone. If you don’t have it installed, download it from the Apple App Store (for iPhone) or Google Play Store (for Android). Make sure you’re using the latest version—older versions may lack features or have bugs.

Log In to Your Account

Enter your email and password to log in. If you’ve forgotten your credentials, use the “Forgot Password?” link to reset them. You must be logged in to access your devices.

Navigate to Your Doorbell

Once logged in, you’ll see a dashboard with all your connected Eufy devices. Tap on your doorbell’s name or image to open its control panel. This is where you’ll manage settings, view live feeds, and adjust configurations.

Step 2: Access Device Settings

Now that you’re in the doorbell’s control panel, you need to find the network settings.

Go to Settings

Look for a gear icon (⚙️) or “Settings” option—usually located in the top-right corner of the screen. Tap it to open the device settings menu.

Find Network or WiFi Options

Scroll through the settings until you find an option labeled “Wi-Fi,” “Network,” or “Connection.” The exact wording may vary slightly depending on your app version and doorbell model.

> 💡 Tip: If you don’t see a WiFi option, your doorbell might be in a mode that doesn’t allow network changes (e.g., offline or in setup mode). Ensure it’s online and responsive before proceeding.

Step 3: Remove the Current WiFi Network

Before adding a new network, you’ll need to disconnect from the current one. This step ensures a clean transition and prevents conflicts.

Select “Forget Network” or “Remove Wi-Fi”

Tap on the current WiFi network name. You should see an option like “Forget This Network” or “Remove Wi-Fi Connection.” Confirm when prompted.

> ⚠️ Warning: Forgetting the network will temporarily disconnect your doorbell from the internet. Live view and motion alerts will stop working until you reconnect.

Wait for Confirmation

The app will notify you once the network has been removed. Your doorbell may blink its status light (usually yellow or blue) to indicate it’s searching for a new connection.

Step 4: Put Your Doorbell in Setup Mode

To connect to a new WiFi network, your doorbell needs to enter pairing or setup mode. This allows it to scan for available networks and receive new credentials.

Locate the Setup Button

On most Eufy doorbells, there’s a small physical button on the back or side of the device. You may need to remove the doorbell from its mount to access it. Use a screwdriver if necessary.

Press and Hold the Button

Press and hold the setup button for 3–5 seconds until you hear a voice prompt (e.g., “Ready to connect”) or see the LED light flash rapidly. This indicates the doorbell is in setup mode.

> 🔊 Note: Some models use voice guidance instead of lights. Listen carefully for audio cues.

Return to the App

Go back to the Eufy Security app. It should automatically detect that your doorbell is ready to pair. If not, tap “Add Device” or “Set Up New Device” from the main screen.

Step 5: Connect to the New WiFi Network

This is the core step where you input your new WiFi details and establish the connection.

Select Your New Network

The app will scan for nearby WiFi networks. Look for your new network name (SSID) in the list and tap it. If you don’t see it, ensure your phone is connected to the same 2.4GHz band and that the network isn’t hidden.

Enter the WiFi Password

Type in your WiFi password carefully. Double-check for typos—passwords are case-sensitive. If you’re unsure, check your router or ask your internet provider.

> 💡 Pro Tip: Use your phone’s “show password” toggle to verify accuracy before submitting.

Wait for Connection

The app will send the network credentials to your doorbell via Bluetooth. This may take 30–60 seconds. During this time, keep your phone close to the doorbell—Bluetooth range is limited (typically under 10 feet).

Confirm Success

Once connected, your doorbell will announce “Connection successful” or display a solid green/blue light. The app will also show the device as online with the new network name.

Step 6: Test the Connection

Don’t assume everything works just because the app says it’s connected. Always verify functionality.

Check Live View

Tap the “Live View” button in the app. You should see a clear, real-time video feed from your doorbell. If the video is laggy or won’t load, your signal may be weak.

Test Motion Detection

Walk in front of the doorbell to trigger motion detection. You should receive a push notification within a few seconds. If not, check your notification settings in the app.

Review Recording Playback

Go to the “Events” or “Recordings” tab and play back a recent clip. Ensure audio and video are synchronized and clear.

> ✅ Success Checklist:

• Live view loads quickly
• Motion alerts arrive promptly
• Recordings save and play without errors
• Doorbell appears “Online” in the app

Troubleshooting Common Issues

Even with careful steps, problems can arise. Here’s how to fix the most common issues when changing your Eufy doorbell’s WiFi.

Doorbell Won’t Connect to New Network

• Cause: Weak signal, incorrect password, or 5GHz interference.
• Solution: Move closer to the router, re-enter the password, or temporarily disable 5GHz broadcasting on your router.

App Says “Connection Failed”

• Cause: Bluetooth interference or outdated app.
• Solution: Restart your phone, close other apps, and ensure the Eufy app is updated.

Doorbell Goes Offline After Setup

• Cause: Power interruption or network instability.
• Solution: Check wiring (for hardwired models) or recharge the battery. Also, verify your router isn’t rebooting frequently.

Can’t Find the Setup Button

• Cause: Button location varies by model.
• Solution: Consult your user manual or Eufy’s support site. Some models require removing the faceplate.

Forgot to Backup Settings?

• Note: Changing WiFi doesn’t erase recordings if you don’t factory reset. However, custom settings (like motion zones) may need reconfiguration.

When to Perform a Factory Reset

In rare cases, simply changing the WiFi isn’t enough. If your doorbell repeatedly fails to connect or behaves erratically, a factory reset may be necessary.

How to Reset Your Eufy Doorbell

1. Remove the doorbell from its mount.
2. Press and hold the setup button for 10–15 seconds until you hear “Factory reset complete.”
3. Reinstall the doorbell and follow the initial setup process as if it were new.

> ⚠️ Important: A factory reset erases all local settings and may delete cloud recordings depending on your plan. Backup important clips first.

Best Practices for Stable WiFi Connection

To avoid future issues, follow these tips for optimal performance:

Optimize Router Placement

Place your router centrally in your home, away from walls and metal objects. Avoid basements or attics if possible.

Use a WiFi Extender

If your doorbell is far from the router, consider a WiFi extender or mesh system to boost signal strength.

Update Firmware Regularly

Check for firmware updates in the Eufy app under “Device Settings” > “Firmware Update.” Updated firmware improves stability and security.

Avoid Network Congestion

Limit the number of devices on your 2.4GHz band. Smart bulbs, baby monitors, and microwaves can interfere with WiFi signals.

Use a Dedicated Network (Optional)

Some users create a separate 2.4GHz network just for IoT devices like doorbells. This reduces interference and improves reliability.

Conclusion: Enjoy Reliable Security with Your Updated Eufy Doorbell

Changing the WiFi network on your Eufy doorbell doesn’t have to be complicated. With the right preparation and step-by-step guidance, you can seamlessly switch to a new network and enjoy uninterrupted security monitoring. Whether you’re upgrading your home internet or troubleshooting connectivity issues, this process ensures your doorbell stays online and responsive.

Remember to always use the Eufy Security app, stay within Bluetooth range during setup, and test all features afterward. And if you run into problems, don’t hesitate to try a factory reset or reach out to Eufy’s customer support.

By following this guide, you’ve not only learned how to change WiFi network on Eufy doorbell, but also how to maintain a strong, reliable connection for years to come. Stay safe, stay connected, and enjoy peace of mind knowing your front door is always under watch.