How to Change Wifi Network on Eufy Robovac

Changing the WiFi network on your Eufy Robovac is simple with the right steps. This guide walks you through the entire process using the EufyHome app, including troubleshooting tips for common issues.

Key Takeaways

• Use the EufyHome app: All network changes must be done through the official app—there’s no physical button or menu on the vacuum itself.
• Ensure 2.4 GHz network: Eufy Robovacs only support 2.4 GHz WiFi networks, not 5 GHz or dual-band routers without proper configuration.
• Reset if needed: If you can’t reconnect, perform a factory reset to clear old network settings before reconfiguring.
• Stay close during setup: Keep your phone and Robovac within range of the new WiFi network throughout the process.
• Check app updates: Always use the latest version of the EufyHome app to avoid compatibility issues.
• Patience pays off: The pairing process may take 1–3 minutes—don’t interrupt it or move the vacuum.
• Troubleshoot early: If connection fails, restart your router, phone, and vacuum before trying again.

How to Change WiFi Network on Eufy Robovac

So, you’ve moved to a new place, upgraded your internet plan, or just switched routers—and now your trusty Eufy Robovac won’t connect to the new WiFi network. Don’t worry! Changing the WiFi network on your Eufy Robovac isn’t as tricky as it might seem. In fact, with the right steps, it’s a quick and straightforward process.

In this comprehensive guide, you’ll learn exactly how to change the WiFi network on your Eufy Robovac—whether you have a Robovac 11S, G30, G40, or any other model in the lineup. We’ll walk you through every step using the EufyHome app (the only way to manage network settings), share practical tips to avoid common pitfalls, and help you troubleshoot if things don’t go smoothly.

By the end of this guide, you’ll be able to confidently reconnect your robot vacuum to any compatible 2.4 GHz WiFi network—so it can get back to cleaning your floors without missing a beat.

Why You Might Need to Change Your WiFi Network

There are several common reasons why you’d need to update your Eufy Robovac’s WiFi settings:

– **Moving to a new home or apartment**: Your old network credentials no longer apply.
– **Upgrading your router**: New hardware often means a new network name (SSID) or password.
– **Switching internet providers**: Your ISP may provide a new modem/router combo with different settings.
– **Changing your WiFi password**: For security reasons, you might periodically update your network password.
– **Adding a mesh network or extender**: Sometimes, these systems create separate SSIDs that your Robovac can’t automatically detect.

No matter the reason, the process remains the same: you’ll need to remove the old network connection and pair your Robovac with the new one using the EufyHome app.

What You’ll Need Before Starting

Before diving into the steps, make sure you have the following ready:

• A smartphone or tablet with the EufyHome app installed (available on iOS and Android).
• Your new WiFi network name (SSID) and password—double-check for typos!
• Your Eufy Robovac fully charged or plugged into its charging dock.
• Access to a 2.4 GHz WiFi network—this is critical. Most Eufy models do NOT support 5 GHz networks.
• Bluetooth enabled on your phone—the app uses Bluetooth to initially communicate with the vacuum during setup.

Pro tip: If your router broadcasts both 2.4 GHz and 5 GHz under the same name (a “dual-band” setup), temporarily rename the 2.4 GHz network so it’s clearly identifiable (e.g., “HomeWiFi_2.4”). This prevents confusion during setup.

Step-by-Step Guide: Changing WiFi on Eufy Robovac

Now that you’re prepared, let’s get your Robovac connected to your new WiFi network.

Step 1: Open the EufyHome App

Launch the EufyHome app on your smartphone or tablet. If you haven’t used it in a while, consider updating it from your device’s app store—older versions may lack compatibility with newer Robovac firmware.

Once opened, log in to your account. If you’ve previously set up your Robovac, it should appear on the home screen. If not, don’t worry—we’ll address that in the troubleshooting section.

Step 2: Remove the Old WiFi Connection

Before adding a new network, it’s best practice to clear the existing one. Here’s how:

1. Tap on your Robovac from the device list.
2. Go to Settings (usually represented by a gear icon).
3. Look for an option like “Forget Network”, “Remove Device”, or “Reset Network Settings”. The exact wording varies slightly by model and app version.
4. Confirm the action when prompted.

> 💡 Note: Some newer Eufy models allow you to directly add a new network without removing the old one—but removing it first reduces the risk of connection conflicts.

Step 3: Put Your Robovac in Pairing Mode

Now, you need to prepare your vacuum to receive new WiFi credentials.

1. Place your Robovac on its charging dock and ensure it’s powered on (the power button should be lit).
2. Press and hold the “Home” and “Spot Cleaning” buttons simultaneously for about 3–5 seconds until you hear a voice prompt (e.g., “Waiting for connection”) and see the Wi-Fi indicator light blink blue.
3. If your model doesn’t have voice prompts, look for a blinking blue or white light—this indicates pairing mode is active.

> ⚠️ Important: Do not unplug or move the vacuum during this step. Keep it near your router and your phone.

Step 4: Add the New WiFi Network in the App

With your Robovac in pairing mode, return to the EufyHome app:

1. Tap the “+” icon (usually in the top-right corner) to add a new device.
2. Select “Robot Vacuum” from the list of device types.
3. Choose your specific Robovac model (e.g., Robovac G30 Edge).
4. When prompted, confirm that your vacuum is in pairing mode (the light is blinking).
5. The app will now scan for nearby networks. Select your 2.4 GHz WiFi network from the list.
6. Enter your WiFi password carefully—capitalization and special characters matter!
7. Tap “Connect” or “Next”.

The app will send the network credentials to your Robovac via Bluetooth. You’ll see a progress bar indicating the transfer status.

Step 5: Wait for Successful Connection

This is where patience is key. The pairing process typically takes 1–3 minutes. During this time:

– Your Robovac may emit intermittent beeps or voice messages.
– The Wi-Fi light may flash rapidly, then slow down, then turn solid.
– Do NOT close the app, lock your phone, or walk away.

Once connected, you’ll see a confirmation message in the app: “Connection successful!” Your Robovac will also announce it verbally (if equipped with voice feedback).

Step 6: Test the Connection

To ensure everything works:

1. Send a quick cleaning command from the app (e.g., “Start Cleaning”).
2. Check that the vacuum responds and begins moving.
3. Verify that scheduled cleanings and smart features (like mapping or no-go zones) are still active.

If all goes well, congratulations—you’ve successfully changed your WiFi network!

Troubleshooting Common Issues

Even with careful steps, things can sometimes go wrong. Here’s how to fix the most frequent problems.

Problem: Robovac Won’t Enter Pairing Mode

Solution:
– Make sure the vacuum is charged (at least 20% battery).
– Try holding the buttons longer (up to 10 seconds).
– Power cycle the vacuum: turn it off, wait 10 seconds, turn it back on, then retry.
– For older models like the 11S, you may need to press the “Home” button three times quickly instead.

Problem: App Can’t Find My WiFi Network

Solution:
– Confirm your phone is connected to the same 2.4 GHz network you’re trying to assign.
– Temporarily disable 5 GHz broadcasting on your router if it uses a combined SSID.
– Move closer to your router—signal strength matters during setup.
– Restart your router and phone, then try again.

Problem: Connection Fails After Entering Password

Solution:
– Double-check your WiFi password—even one wrong character will fail.
– Ensure your network isn’t using WPA3 encryption (some older Eufy models only support WPA/WPA2).
– Try turning off MAC filtering or firewall settings temporarily on your router.
– Perform a factory reset on the Robovac (see below) and start over.

Problem: Robovac Connects But Doesn’t Respond to Commands

Solution:
– Force-close and reopen the EufyHome app.
– Reboot your Robovac by holding the power button for 10 seconds.
– Check your internet connection—slow speeds can delay commands.
– Ensure your Robovac’s firmware is up to date (go to Settings > Firmware Update in the app).

How to Factory Reset Your Eufy Robovac (If All Else Fails)

If you’re stuck in a loop of failed connections, a factory reset clears all saved data—including old WiFi networks—and gives you a fresh start.

Steps to reset:

1. Turn on your Robovac and place it on the dock.
2. Press and hold the “Home” and “Power” buttons together for 10–15 seconds.
3. Release when you hear a long beep or voice message saying “Factory reset complete.”
4. The vacuum will restart automatically.

After resetting, follow the pairing steps from the beginning. This almost always resolves stubborn connectivity issues.

> 🔒 Note: A factory reset erases maps, schedules, and preferences. You’ll need to recreate no-go zones and cleaning schedules afterward.

Tips for a Smooth WiFi Switch

– Update your app and firmware regularly: Eufy frequently releases updates that improve connectivity and fix bugs.
– Use a simple WiFi password: Avoid spaces, emojis, or overly complex characters during initial setup.
– Keep your phone close: Bluetooth range is limited—stay within 10 feet of your Robovac.
– Avoid public or enterprise networks: Eufy Robovacs don’t support captive portals (like those in hotels or offices).
– Label your networks clearly: If you have multiple routers or extenders, name them distinctly (e.g., “Upstairs_2.4” vs. “Downstairs_2.4”).

Final Thoughts

Changing the WiFi network on your Eufy Robovac doesn’t have to be stressful. With the EufyHome app as your guide and a little patience, you can seamlessly transition your robot vacuum to any compatible 2.4 GHz network. Remember: preparation is key—have your credentials ready, ensure your network is compatible, and don’t rush the pairing process.

If you run into hiccups, don’t panic. Most issues are easily resolved with a restart, a password check, or a quick factory reset. And once your Robovac is back online, you’ll enjoy uninterrupted smart cleaning, remote control, and scheduled routines—just like before.

Now go ahead, reconnect your Robovac, and let it get back to what it does best: keeping your floors spotless while you relax.