How to Change Wifi on Eufy App

Changing the WiFi network on your Eufy devices via the Eufy app is simple and essential for maintaining security and performance. This guide walks you through every step, from preparation to troubleshooting, ensuring a smooth transition to your new network.

Key Takeaways

• Preparation is key: Before changing your WiFi, ensure your new network is active, secure, and compatible with your Eufy devices.
• Use the Eufy Security app: All WiFi changes are managed through the official Eufy app, available on iOS and Android.
• Follow device-specific steps: Cameras, doorbells, and home base units may require slightly different procedures—always check your model.
• Reset if needed: If you can’t connect, a factory reset may be necessary to clear old network settings.
• Test after setup: Always verify that your device is online and streaming properly after changing networks.
• Troubleshoot common issues: Problems like weak signals or incorrect passwords are easily fixed with a few quick checks.
• Keep firmware updated: Ensure your Eufy devices and app are running the latest software for optimal performance.

How to Change WiFi on Eufy App: A Complete Step-by-Step Guide

Whether you’ve moved to a new home, upgraded your internet plan, or simply switched to a faster WiFi network, knowing how to change WiFi on Eufy app is essential for keeping your smart home devices connected and secure. Eufy Security devices—like indoor and outdoor cameras, video doorbells, and home base stations—rely on a stable WiFi connection to function properly. If your network changes, your devices won’t automatically reconnect unless you update their settings through the Eufy app.

In this comprehensive guide, we’ll walk you through the entire process of changing your WiFi network on Eufy devices using the Eufy Security app. You’ll learn how to prepare for the change, follow device-specific steps, troubleshoot common issues, and ensure everything works smoothly afterward. By the end, you’ll be confident in managing your Eufy devices no matter how often your home network evolves.

Why You Might Need to Change Your WiFi Network

There are several common reasons why you might need to update the WiFi settings on your Eufy devices:

• Moving to a new location: If you’ve moved houses or offices, your old WiFi network won’t be available, so you’ll need to connect your devices to the new one.
• Upgrading your router: Newer routers often use different network names (SSIDs) or security protocols, requiring a reconfiguration.
• Switching internet providers: A new ISP may provide a different modem or router with a unique network setup.
• Improving security: Changing your WiFi password or network name can enhance your home’s cybersecurity.
• Resolving connectivity issues: Sometimes, reconnecting to a refreshed network can fix lag, dropped feeds, or offline devices.

No matter the reason, the process remains largely the same. The key is to use the Eufy app correctly and follow the steps for your specific device type.

What You’ll Need Before Starting

Before you begin changing your WiFi on the Eufy app, make sure you have the following ready:

• A smartphone or tablet: The Eufy Security app is available for both iOS and Android devices.
• The Eufy Security app installed: Download it from the App Store or Google Play if you haven’t already.
• Your new WiFi network details: This includes the network name (SSID) and password. Make sure the network is active and within range.
• Your Eufy device powered on: Ensure the camera, doorbell, or home base is plugged in and functioning.
• A stable internet connection: Your phone should be connected to the same network you plan to assign to your Eufy device (or at least able to scan for it).
• The device’s serial number (optional but helpful): Found on the device or in the app, this can help if you need to reset or re-register.

Having these items ready will save you time and prevent frustration during the setup process.

Step-by-Step: How to Change WiFi on Eufy App

The exact steps may vary slightly depending on your Eufy device model, but the general process is consistent across most products. Below, we’ll cover the most common scenarios: changing WiFi for a Eufy camera, a video doorbell, and a HomeBase unit.

Step 1: Open the Eufy Security App

Launch the Eufy Security app on your smartphone or tablet. If you’re not already logged in, enter your credentials to access your account. Make sure you’re using the same account that was used to set up your devices originally.

Once logged in, you’ll see a dashboard showing all your connected devices. Tap on the device you want to update—this could be a camera, doorbell, or home base.

Step 2: Access Device Settings

After selecting your device, look for a gear icon or “Settings” option, usually located in the top-right corner of the screen. Tap it to open the device’s configuration menu.

In the settings menu, scroll down until you find an option labeled “Wi-Fi Settings,” “Network,” or “Change Wi-Fi.” The exact wording may vary by model, but the function is the same.

Step 3: Initiate WiFi Change Mode

Tap on the WiFi settings option. The app will prompt you to confirm that you want to change the network. Select “Yes” or “Continue.”

At this point, your device will enter a pairing or setup mode. You may hear a voice prompt from the device (if it has a speaker) saying something like “Waiting for connection” or “Ready to connect.” This means it’s ready to receive new network information.

Step 4: Connect Your Phone to the New WiFi Network

Here’s a crucial step: your phone must be connected to the new WiFi network you want to assign to your Eufy device. If your phone is still on the old network, go to your phone’s WiFi settings and switch to the new one.

Why is this important? The Eufy app sends the new network credentials directly from your phone to the device. If your phone isn’t on the same network, the transfer won’t work.

Step 5: Enter the New WiFi Credentials

Back in the Eufy app, you’ll be asked to enter the new WiFi network name (SSID) and password. The app may automatically detect available networks—select yours from the list or type it in manually.

Double-check the password for typos. Even a single incorrect character will prevent connection. If your network uses WPA2 or WPA3 security (which most modern networks do), the app will handle the encryption automatically.

Step 6: Confirm and Wait for Connection

After entering the details, tap “Connect” or “Save.” The app will send the information to your Eufy device. You’ll see a progress bar or status message indicating the connection attempt.

This process can take anywhere from 30 seconds to a few minutes, depending on your device and network strength. Do not close the app or turn off your phone during this time.

Step 7: Verify the Connection

Once the process completes, the app will notify you whether the connection was successful. If it worked, your device should appear online in the app, and you should be able to view live video or receive alerts.

If the connection failed, don’t panic—there are troubleshooting steps we’ll cover later. For now, try repeating the process or check your network settings.

Device-Specific Instructions

While the general process is similar, some Eufy devices have unique requirements. Below are tailored instructions for the most popular models.

Changing WiFi on a Eufy Indoor or Outdoor Camera

Most Eufy cameras (like the EufyCam 2, Eufy SoloCam, or Indoor Cam 2K) follow the standard app-based WiFi change process. However, some models require a physical reset if they’re not responding.

To reset a Eufy camera:

• Locate the reset button (usually a small pinhole on the back or bottom).
• Use a paperclip to press and hold the button for 5–10 seconds until the LED flashes.
• The camera will reboot and enter pairing mode.
• Follow the app setup process as described above.

Note: Resetting will erase all settings, so you’ll need to reconfigure motion zones, schedules, and alerts afterward.

Changing WiFi on a Eufy Video Doorbell

Eufy doorbells (such as the Video Doorbell 2K or Wire-Free Doorbell) often require a slightly different approach because they may rely on a HomeBase unit for connectivity.

If your doorbell connects through a HomeBase:

• First, update the WiFi on the HomeBase unit (see next section).
• Once the HomeBase is online, the doorbell should automatically reconnect.
• If not, open the app, go to the doorbell settings, and select “Reconnect to HomeBase.”

If your doorbell connects directly to WiFi (wire-free models):

• Follow the standard app-based WiFi change process.
• Ensure the doorbell has sufficient battery—low power can interrupt setup.
• Keep your phone close to the doorbell during pairing to strengthen the signal.

Changing WiFi on a Eufy HomeBase

The HomeBase acts as a hub for multiple Eufy devices, so updating its WiFi is critical. Here’s how:

• Open the Eufy app and select the HomeBase from your device list.
• Go to Settings > Wi-Fi Settings.
• Follow the same steps as above to enter the new network details.
• Wait for the HomeBase to reconnect—this may take up to 2 minutes.
• Once online, check that all connected devices (cameras, doorbells) are also online.

If the HomeBase fails to connect, try unplugging it for 10 seconds and plugging it back in. Then repeat the setup.

Tips for a Smooth WiFi Change

To ensure a hassle-free experience when changing your WiFi on the Eufy app, keep these practical tips in mind:

• Use a strong signal: Place your device within 10–15 feet of your router during setup. Thick walls or metal objects can weaken the signal.
• Avoid 5GHz networks for older devices: Some Eufy models only support 2.4GHz WiFi. Check your device specs before connecting.
• Disable VPNs or ad blockers: These can interfere with the app’s ability to communicate with your device.
• Update the app and firmware: Go to the app’s settings and check for updates. Updated software often fixes connectivity bugs.
• Write down your new password: Keep it handy in case you need to re-enter it or help a family member.
• Test at different times: If your network is congested during peak hours, try the setup in the morning or late at night.

Troubleshooting Common Issues

Even with careful preparation, you might run into problems. Here’s how to fix the most common issues when changing WiFi on the Eufy app.

Device Won’t Connect to New WiFi

Possible causes: Incorrect password, weak signal, incompatible network type.

Solutions:

• Double-check the WiFi password. Try typing it in a text editor first to ensure accuracy.
• Move the device closer to the router or use a WiFi extender.
• Ensure your network is 2.4GHz if your device doesn’t support 5GHz.
• Restart your router and try again.

App Says “Connection Failed” or “Timeout”

Possible causes: Phone not on the correct network, app glitch, device firmware issue.

Solutions:

• Confirm your phone is connected to the new WiFi network.
• Force-close the Eufy app and reopen it.
• Restart your phone.
• Check for app updates in the App Store or Google Play.

Device Goes Offline After Setup

Possible causes: Network instability, IP address conflict, power issue.

Solutions:

• Check if other devices on the network are working.
• Reboot the Eufy device by unplugging it for 10 seconds.
• Ensure the device is receiving consistent power (especially important for wired models).
• Assign a static IP to the device in your router settings (advanced users).

Can’t Find the WiFi Settings Option

Possible causes: Outdated app, device not properly registered, account sync issue.

Solutions:

• Update the Eufy app to the latest version.
• Log out and log back into your account.
• Remove and re-add the device in the app.
• Contact Eufy support if the issue persists.

Best Practices After Changing WiFi

Once your Eufy device is successfully connected to the new network, take a few extra steps to ensure long-term reliability:

• Test live view: Open the app and watch a live stream to confirm video quality and responsiveness.
• Check motion alerts: Walk in front of the camera to see if you receive a notification.
• Review recordings: If your device supports local storage, verify that footage is being saved correctly.
• Update device names: If you’ve moved the device to a new room, rename it in the app for clarity.
• Set up automation rules: Reconfigure any smart home integrations (like Alexa or Google Assistant) if needed.

Conclusion

Changing the WiFi on your Eufy devices doesn’t have to be complicated. With the Eufy Security app, the process is straightforward—especially when you follow the steps carefully and prepare in advance. Whether you’re updating a camera, doorbell, or HomeBase, the key is to ensure your phone is on the correct network, enter accurate credentials, and allow time for the device to connect.

By using this guide, you’ve learned not only how to change WiFi on Eufy app, but also how to troubleshoot issues and maintain a secure, reliable smart home system. Remember to keep your app and devices updated, and don’t hesitate to reach out to Eufy support if you encounter persistent problems.

Now that your devices are back online, you can enjoy peace of mind knowing your home is protected—no matter how many times your WiFi network changes.