How to Change Wifi on Eufy Camera

Changing the WiFi network on your Eufy camera is simple with the right steps. This guide walks you through the entire process using the Eufy Security app, ensuring a smooth transition to a new network without losing camera functionality.

Key Takeaways

• Use the Eufy Security app: All WiFi changes must be done through the official app—there’s no physical button or web interface for this task.
• Ensure compatibility: Your new WiFi network must support 2.4 GHz frequency; most Eufy cameras don’t work on 5 GHz-only networks.
• Keep camera powered: Always keep your Eufy camera plugged in during the setup to avoid interruptions.
• Reset if needed: If you can’t connect, a factory reset may be necessary before reconfiguring the WiFi settings.
• Check signal strength: Place the camera within range of your router to ensure a strong, stable connection after switching networks.
• Update firmware: Make sure your camera’s firmware is up to date to avoid compatibility issues during setup.
• Follow step order: Skipping steps or rushing can lead to failed connections—follow the process carefully.

How to Change WiFi on Eufy Camera: A Complete Step-by-Step Guide

If you’ve moved to a new home, upgraded your internet plan, or simply want to switch your Eufy camera to a different WiFi network, you’re in the right place. Changing the WiFi on your Eufy camera might seem tricky at first, but with the right guidance, it’s a straightforward process. Whether you’re using a Eufy Indoor, Outdoor, or Doorbell camera, this guide will walk you through every step to ensure a smooth transition.

In this comprehensive how-to guide, you’ll learn how to change the WiFi network on your Eufy camera using the Eufy Security app. We’ll cover everything from preparation and setup to troubleshooting common issues. By the end, you’ll be able to confidently switch your camera to a new network without losing video quality or connectivity.

Let’s get started!

Why You Might Need to Change Your Eufy Camera’s WiFi

There are several reasons why you might need to update the WiFi network your Eufy camera is connected to:

• Moving to a new location: If you’ve relocated, your old WiFi network won’t be available, so you’ll need to connect to your new home’s network.
• Upgrading your router: Newer routers often come with updated security protocols or different network names (SSIDs), requiring you to reconnect your devices.
• Switching internet providers: Changing ISPs usually means a new modem and WiFi network, so your Eufy camera will need to be reconfigured.
• Improving signal strength: You might want to connect to a stronger or less congested network, especially if your camera is experiencing lag or disconnections.
• Security concerns: If you suspect your network has been compromised, switching to a secure network and updating your camera’s connection is a smart move.

No matter your reason, the process remains the same. The key is to follow the steps carefully and ensure your camera stays powered throughout.

What You’ll Need Before Starting

Before you begin changing the WiFi on your Eufy camera, make sure you have the following:

• The Eufy Security app: Download it from the App Store (iOS) or Google Play Store (Android) if you haven’t already.
• Your new WiFi network name (SSID) and password: Have these ready—you’ll need to enter them during setup.
• A stable power source: Keep your Eufy camera plugged in. Battery-powered models should be fully charged.
• Your smartphone or tablet: This is used to control the camera and guide the setup process.
• Access to your new WiFi network: Ensure the network is active and within range of your camera.

Having these items ready will prevent delays and frustration during the process.

Step 1: Open the Eufy Security App

The Eufy Security app is the central hub for managing all your Eufy devices. It’s where you’ll initiate the WiFi change process.

Launch the App

Open the Eufy Security app on your smartphone or tablet. If you’re not already logged in, enter your credentials to access your account.

Check Camera Status

Once logged in, you’ll see a list of your connected devices. Locate your Eufy camera and tap on it to view its live feed and settings. Make sure the camera is online and functioning properly before proceeding.

Ensure App Is Updated

Go to your device’s app store and check if there’s an update available for the Eufy Security app. Using the latest version ensures compatibility and access to the most recent features.

Step 2: Access Camera Settings

Now that you’re in the app, it’s time to navigate to the camera’s settings menu.

Tap the Gear Icon

On the camera’s live view screen, look for the gear or settings icon (usually in the top-right corner). Tap it to open the device settings.

Select “Device Settings”

Scroll through the menu and find the “Device Settings” or “Camera Settings” option. This is where you’ll find network and connectivity options.

Look for “WiFi Settings” or “Network”

Depending on your camera model, the option may be labeled “WiFi Settings,” “Network,” or “Internet Connection.” Tap on it to proceed.

Step 3: Remove the Current WiFi Connection

Before connecting to a new network, you’ll need to disconnect from the current one.

Choose “Forget Network” or “Remove WiFi”

In the WiFi settings menu, you should see an option like “Forget Network” or “Remove Current WiFi.” Tap it to disconnect your camera from the existing network.

Confirm the Action

A confirmation prompt will appear. Tap “Yes” or “Confirm” to proceed. This step is essential—your camera won’t scan for new networks unless the old one is removed.

Wait for Disconnection

The camera will disconnect from the WiFi. You may see a brief message indicating the disconnection. This usually takes a few seconds.

Step 4: Put Your Camera in Setup Mode

To connect to a new WiFi network, your Eufy camera needs to enter setup or pairing mode.

Press and Hold the Sync Button

On most Eufy cameras, there’s a small sync button (usually on the side or back). Press and hold it for about 5–10 seconds until you hear a voice prompt or see a light indicator (like a blinking blue light).

Listen for Audio Cues

Many Eufy cameras provide voice feedback. You might hear something like “Ready to connect” or “Waiting for network.” This confirms the camera is in setup mode.

Check the App for Confirmation

Return to the Eufy Security app. It should detect that the camera is in pairing mode and prompt you to proceed with the setup.

Step 5: Connect to the New WiFi Network

Now it’s time to connect your camera to the new WiFi network.

Select “Add Device” in the App

If the app doesn’t automatically prompt you, go to the home screen and tap the “+” or “Add Device” button. Choose your camera model from the list.

Follow the On-Screen Instructions

The app will guide you through the setup process. It may ask you to scan a QR code on the camera or confirm the device is in pairing mode.

Enter Your New WiFi Credentials

When prompted, enter the name (SSID) and password of your new WiFi network. Make sure to type it correctly—passwords are case-sensitive.

Wait for Connection

The camera will attempt to connect to the new network. This can take 30 seconds to a few minutes. You’ll see a progress bar or status message in the app.

Confirm Successful Connection

Once connected, the app will notify you. You should also see the camera come back online with a live feed. The light on the camera may turn solid green or blue, indicating a successful connection.

Step 6: Test the Connection

After changing the WiFi, it’s important to verify that everything is working correctly.

Check Live Video Feed

Tap on the camera in the app and watch the live stream. Ensure the video is clear and there’s no lag or buffering.

Test Motion Detection

Walk in front of the camera to trigger motion detection. Check if you receive a notification and if the recording starts properly.

Verify Audio (If Applicable)

If your camera has two-way audio, test it by speaking through the app and listening for a response.

Check Night Vision

If it’s dark or you’re testing at night, ensure the night vision mode activates and the image remains clear.

Troubleshooting Common Issues

Sometimes, changing the WiFi on your Eufy camera doesn’t go as planned. Here are some common problems and how to fix them.

Camera Won’t Connect to New WiFi

Possible Cause: Incorrect password or incompatible network.

Solution: Double-check the WiFi password. Ensure the network is 2.4 GHz—most Eufy cameras don’t support 5 GHz. If your router broadcasts both bands under the same name, try splitting them or temporarily disabling 5 GHz.

App Can’t Find the Camera

Possible Cause: Camera not in pairing mode or out of range.

Solution: Press and hold the sync button again to re-enter pairing mode. Move the camera closer to the router if the signal is weak.

Connection Drops Frequently

Possible Cause: Weak signal or interference.

Solution: Reposition the camera closer to the router. Avoid placing it near microwaves, cordless phones, or thick walls. Consider using a WiFi extender.

Camera Shows “Offline” After Setup

Possible Cause: Power interruption or firmware issue.

Solution: Ensure the camera is still plugged in. Restart the camera by unplugging it for 10 seconds, then plugging it back in. Check for firmware updates in the app under “Device Settings” > “Firmware Update.”

Forgot to Remove Old Network

Possible Cause: Camera still trying to connect to the old WiFi.

Solution: Perform a factory reset (see next section) and start the setup process from scratch.

When to Perform a Factory Reset

If you’re unable to change the WiFi using the standard method, a factory reset may be necessary. This erases all settings and returns the camera to its original state.

How to Factory Reset Your Eufy Camera

Press and hold the sync button for 10–15 seconds (longer than for pairing mode). You’ll hear a voice prompt like “Factory reset complete” or see a flashing red light. Once reset, the camera will be ready for a fresh setup.

Reconnect After Reset

Follow the same steps as above: open the app, put the camera in pairing mode, and connect to the new WiFi network.

Note:

A factory reset will delete all recordings and settings. Make sure you’ve backed up any important footage before proceeding.

Tips for a Smooth WiFi Change

To make the process as easy as possible, keep these tips in mind:

• Do it during the day: Natural light helps you see the camera’s lights and buttons clearly.
• Use a strong password: Avoid special characters that might cause input errors.
• Keep your phone close: Stay within Bluetooth range if the app uses Bluetooth for initial pairing.
• Restart your router: A quick reboot can resolve connectivity issues before you start.
• Update firmware beforehand: Check for updates in the app to avoid compatibility problems.

Conclusion

Changing the WiFi on your Eufy camera doesn’t have to be complicated. By following this step-by-step guide, you can seamlessly switch your camera to a new network and continue enjoying reliable home security. Remember to use the Eufy Security app, keep your camera powered, and double-check your WiFi credentials.

Whether you’re moving, upgrading your internet, or just optimizing your setup, this process ensures your Eufy camera stays connected and functional. With a little patience and attention to detail, you’ll have your camera back online in no time.

If you encounter any issues, don’t hesitate to consult the troubleshooting section or reach out to Eufy’s customer support. Happy monitoring!