How to Change Wifi on Eufy Doorbell

Changing the WiFi network on your Eufy Doorbell is simple with the right steps. This guide walks you through the entire process using the Eufy Security app, ensuring a smooth transition to a new network. No technical expertise required—just follow along and stay connected.

Key Takeaways

• Use the Eufy Security app: All WiFi changes must be done through the official app—no physical buttons on the doorbell can change networks.
• Ensure strong signal strength: Place your doorbell within range of the new WiFi router to avoid connection drops.
• Reset if necessary: If the doorbell won’t connect, a factory reset may be required before reconfiguring.
• Keep credentials handy: Have your new WiFi name (SSID) and password ready before starting.
• Update firmware regularly: Outdated software can cause connectivity issues—check for updates in the app.
• Test after setup: Always verify live view and motion alerts work after changing networks.
• Use 2.4GHz networks: Most Eufy doorbells only support 2.4GHz WiFi, not 5GHz.

How to Change WiFi on Eufy Doorbell: A Complete Step-by-Step Guide

If you’ve moved, upgraded your internet plan, or simply want to switch your Eufy Doorbell to a new WiFi network, you’re in the right place. Changing the WiFi on your Eufy Doorbell might sound tricky, but with the Eufy Security app and a little patience, it’s actually quite straightforward. Whether you have the wired Eufy Video Doorbell, the battery-powered model, or the newer dual-band versions, this guide will walk you through the entire process—from preparation to final testing.

In this comprehensive how-to guide, you’ll learn exactly how to change WiFi on Eufy Doorbell using the official app, troubleshoot common connection issues, and ensure your doorbell stays online and secure. We’ll cover everything from checking compatibility to performing a factory reset if things go wrong. By the end, you’ll be confident in managing your doorbell’s network settings like a pro.

Let’s get started!

Why You Might Need to Change Your Eufy Doorbell’s WiFi

There are several common reasons why you might need to update the WiFi network your Eufy Doorbell is connected to:

– You’ve moved to a new home or office and need to connect to a different router.
– Your internet provider changed your network name (SSID) or password.
– You’ve upgraded to a new router and want to ensure optimal performance.
– You’re experiencing frequent disconnections and suspect network interference.
– You’ve enabled a guest network and want to test connectivity.

Whatever your reason, knowing how to change WiFi on Eufy Doorbell ensures your security system remains reliable and responsive. A stable connection means you’ll never miss a visitor, package delivery, or unexpected motion at your front door.

Before You Begin: Important Preparations

Before diving into the setup process, take a few minutes to prepare. This will save you time and frustration later.

Gather Your Information

Make sure you have the following ready:

– The name (SSID) of your new WiFi network.
– The password for that network.
– Your smartphone or tablet with the Eufy Security app installed and logged in.
– Access to your doorbell—either physically or via live view.

Check WiFi Compatibility

Most Eufy doorbells, including the popular Eufy Video Doorbell 2K and the battery-powered models, only support 2.4GHz WiFi networks. Some newer models (like the Eufy Doorbell Dual) support both 2.4GHz and 5GHz, but for best compatibility, we recommend using 2.4GHz unless your model specifically supports 5GHz.

To check:
– Look at your router settings or consult your internet provider.
– If your network broadcasts both bands under the same name (SSID), you may need to temporarily separate them to ensure the doorbell connects to 2.4GHz.

Ensure Strong Signal Strength

Your doorbell needs a strong WiFi signal to function properly. If it’s mounted far from your router, consider:

– Using a WiFi extender or mesh system.
– Repositioning your router closer to the front door.
– Testing signal strength with a smartphone at the doorbell’s location.

A weak signal can cause lag, disconnections, or failure to connect during setup.

Update the Eufy Security App

Make sure your Eufy Security app is up to date. Outdated versions may lack support for newer doorbell models or have bugs that affect connectivity.

– Open your device’s app store (Google Play or Apple App Store).
– Search for “Eufy Security” and update if available.

How to Change WiFi on Eufy Doorbell: Step-by-Step Instructions

Now that you’re prepared, let’s walk through the process of changing the WiFi network on your Eufy Doorbell. We’ll cover both wired and battery-powered models, as the steps are nearly identical.

Step 1: Open the Eufy Security App

Launch the Eufy Security app on your smartphone or tablet. Make sure you’re logged into the account associated with your doorbell.

If you have multiple devices, ensure you’re viewing the correct doorbell from the home screen.

Step 2: Access Device Settings

Tap on your doorbell’s live view or device icon to open its control panel. Then, look for the gear icon (⚙️) or “Settings” option—usually located in the top-right corner.

Tap to enter the device settings menu.

Step 3: Navigate to WiFi Settings

In the settings menu, scroll down and look for an option labeled “WiFi Settings,” “Network,” or “Connection.” Tap on it.

You may be prompted to confirm your action or enter your account password for security.

Step 4: Select “Change WiFi Network”

Once in the WiFi settings, you should see an option like “Change WiFi Network” or “Reconnect to WiFi.” Tap it.

The app will now guide you through the process of disconnecting from the current network and connecting to a new one.

Step 5: Put Your Doorbell in Pairing Mode

Depending on your model, you may need to physically trigger pairing mode:

– For wired doorbells: Press and hold the doorbell button for 5–10 seconds until the LED light flashes blue.
– For battery-powered models: Remove the battery, wait 10 seconds, reinsert it, and press the setup button (usually on the back) until the LED flashes.

The app will detect when the doorbell is in pairing mode and prompt you to proceed.

Step 6: Connect Your Phone to the Doorbell’s Temporary Network

Your doorbell will broadcast a temporary WiFi network (e.g., “Eufy_XXXX”). The app will ask you to connect your phone to this network.

– Go to your phone’s WiFi settings.
– Select the Eufy network from the list.
– Return to the Eufy Security app—it should automatically detect the connection.

This step allows the app to send your new WiFi credentials securely to the doorbell.

Step 7: Enter Your New WiFi Details

Back in the app, you’ll be prompted to enter:

– The name (SSID) of your new WiFi network.
– The password.

Double-check for typos—especially with uppercase letters, numbers, and special characters.

Tap “Connect” or “Next” to proceed.

Step 8: Wait for the Doorbell to Connect

The app will send the network information to your doorbell. This may take 30 seconds to 2 minutes.

You’ll see a progress bar or status message like “Connecting…” or “Setting up network.”

Do not close the app or disconnect your phone during this time.

Step 9: Confirm Successful Connection

Once connected, the app will display a success message. Your doorbell’s LED should turn solid blue (or green, depending on the model), indicating a stable connection.

Return to the home screen and tap your doorbell to open the live view. If you see a clear video feed, the connection is successful.

Step 10: Test Features

To ensure everything is working:

– Trigger motion detection by walking in front of the doorbell.
– Check if you receive a notification on your phone.
– Test two-way audio by speaking through the app.
– Verify night vision and recording quality.

If all features work, your WiFi change is complete!

Troubleshooting Common Issues

Even with careful preparation, you might run into problems. Here’s how to fix the most common issues when changing WiFi on Eufy Doorbell.

Doorbell Won’t Enter Pairing Mode

If the LED doesn’t flash when you press the button:

– Ensure the doorbell has power (wired models) or sufficient battery (battery models).
– Try resetting the doorbell (see factory reset section below).
– Make sure you’re pressing the correct button and holding it long enough.

App Can’t Detect the Doorbell’s Network

If your phone doesn’t see the “Eufy_XXXX” network:

– Move closer to the doorbell.
– Turn off mobile data on your phone (it can interfere with local WiFi scanning).
– Restart your phone’s WiFi and try again.

Connection Fails After Entering WiFi Details

If the app says “Connection failed” or “Incorrect password”:

– Double-check the WiFi password—case sensitivity matters.
– Ensure you’re connecting to a 2.4GHz network (not 5GHz).
– Try temporarily disabling WiFi security features like WPA3 or MAC filtering on your router.

Doorbell Connects but Drops Frequently

If the doorbell connects but keeps disconnecting:

– Check signal strength at the doorbell’s location.
– Reduce interference from microwaves, cordless phones, or other electronics.
– Consider using a WiFi extender.

Live View is Laggy or Freezes

Poor video quality usually indicates a weak or congested network:

– Limit the number of devices using the same WiFi.
– Lower the video resolution in the app settings (e.g., from 2K to 1080p).
– Ensure your internet speed meets Eufy’s requirements (at least 2 Mbps upload).

When to Perform a Factory Reset

If you’ve tried everything and your doorbell still won’t connect, a factory reset may be necessary. This erases all settings and returns the device to its original state.

How to Factory Reset Your Eufy Doorbell

– For wired models: Press and hold the doorbell button for 15–20 seconds until the LED flashes red, then blue.
– For battery models: Remove the battery, press and hold the setup button for 10 seconds, then reinsert the battery.

After resetting, follow the initial setup process as if it were a new device—including adding it to your account and connecting to WiFi.

Note: A factory reset will delete all stored recordings and settings. Make sure you’ve backed up any important footage first.

Tips for a Smooth WiFi Transition

To make future WiFi changes easier, keep these tips in mind:

– Write down your WiFi credentials and store them securely.
– Use a consistent network name (SSID) across routers if possible.
– Label your doorbell’s model and firmware version for reference.
– Regularly update the Eufy app and doorbell firmware.
– Test your doorbell after any major network changes (e.g., router replacement).

Conclusion

Changing the WiFi on your Eufy Doorbell doesn’t have to be complicated. With the Eufy Security app and a clear step-by-step approach, you can switch networks quickly and confidently. Whether you’re moving, upgrading your internet, or troubleshooting connectivity, this guide has you covered.

Remember to prepare in advance, use a 2.4GHz network, and test all features after setup. If you run into issues, don’t panic—most problems can be solved with a reset or signal boost.

By mastering how to change WiFi on Eufy Doorbell, you ensure your home security system stays online, responsive, and ready to protect what matters most. Stay connected, stay safe!