How to Change Wifi on Eufy Doorbell Camera

This guide walks you through the complete process of changing the WiFi network on your Eufy Doorbell Camera, ensuring a stable connection and uninterrupted security monitoring. Whether you’ve moved, upgraded your router, or switched ISPs, you’ll learn how to reconnect your device safely and efficiently.

Key Takeaways

• Always use the Eufy Security app: All WiFi changes must be done through the official app—there’s no web interface or physical button reset.
• Ensure your new network is 2.4GHz: Most Eufy doorbell models only support 2.4GHz networks, not 5GHz.
• Keep your phone close to the doorbell: A strong signal during setup prevents connection drops and failed updates.
• Reset the device if needed: If the doorbell won’t connect, a factory reset may be required before reconfiguring.
• Double-check network credentials: Typos in your WiFi password are the most common cause of failed connections.
• Update firmware regularly: Keeping your doorbell’s software up to date improves compatibility and performance.
• Test the connection after setup: Always verify live view and motion alerts to confirm everything works.

How to Change WiFi on Eufy Doorbell Camera

If you’ve recently changed your home WiFi network—maybe you got a new router, switched internet providers, or upgraded to a faster plan—you’ll need to update your Eufy Doorbell Camera to stay connected. The good news? It’s a straightforward process, but it does require a few specific steps to get right.

In this comprehensive guide, we’ll walk you through how to change WiFi on Eufy Doorbell Camera from start to finish. Whether you’re using a Eufy Video Doorbell (wired or battery-powered), the Dual model, or the newer EufyCam Doorbell, the core steps remain similar. We’ll cover everything from preparation to troubleshooting, so you can get your smart doorbell back online without frustration.

By the end of this guide, you’ll know exactly how to reconnect your Eufy doorbell to a new network, avoid common pitfalls, and ensure your home security system stays active and reliable.

Why You Might Need to Change Your WiFi Network

There are several common reasons why you might need to update the WiFi settings on your Eufy Doorbell Camera:

• Router replacement: Upgrading to a new router often means a new network name (SSID) or password.
• Moving to a new home: Your new place will have a different WiFi setup.
• Network optimization: You may have split your network into 2.4GHz and 5GHz bands and need to reconnect to the correct one.
• ISP changes: Switching internet providers often comes with new equipment and network credentials.
• Security updates: Changing your WiFi password for security reasons requires reconfiguring all connected devices.

No matter the reason, the process is the same. The key is to follow the steps carefully and avoid skipping any part of the setup.

Before You Begin: What You’ll Need

Before diving into the setup, make sure you have the following ready:

1. Your Eufy Doorbell Camera

Ensure the device is powered on. For wired models, this means it’s connected to your doorbell wiring. For battery-powered models, make sure the battery is charged or the device is plugged in.

2. The Eufy Security App

Download the official Eufy Security app from the Apple App Store or Google Play Store if you haven’t already. This is the only way to manage your doorbell’s settings—there’s no web portal or physical reset button for WiFi changes.

3. Your New WiFi Network Details

You’ll need:

• The exact network name (SSID)
• The correct password (case-sensitive)
• Confirmation that the network is 2.4GHz (most Eufy doorbells don’t support 5GHz)

4. A Smartphone or Tablet

You’ll use your mobile device to guide the setup process. Make sure it’s connected to the same WiFi network you want to connect the doorbell to.

5. A Stable Internet Connection

A strong WiFi signal at your doorbell’s location is crucial. If your front door is far from your router, consider using a WiFi extender or mesh system to boost coverage.

Step-by-Step Guide: How to Change WiFi on Eufy Doorbell Camera

Now that you’re prepared, let’s walk through the actual process. We’ll break it down into clear, manageable steps.

Step 1: Open the Eufy Security App

Launch the Eufy Security app on your smartphone or tablet. If you’re not already logged in, enter your account credentials.

Once inside, you’ll see your home dashboard with all connected devices. Locate your Eufy Doorbell Camera in the list.

Step 2: Access Device Settings

Tap on your doorbell camera to open its live view. Then, tap the gear icon (⚙️) in the top-right corner to access the device settings.

Scroll down until you find the option labeled “WiFi Settings” or “Network Settings.” Tap on it.

Step 3: Start the WiFi Reconfiguration Process

You’ll now see an option to “Change WiFi Network” or “Reconnect to WiFi.” Tap this button to begin.

The app will prompt you to confirm that you want to change the network. Select “Yes” or “Continue.”

At this point, the app will instruct you to press and hold the sync button on your doorbell camera. This button is usually located on the back or side of the device, depending on the model.

Step 4: Sync the Doorbell with Your Phone

Press and hold the sync button on your doorbell for about 3–5 seconds until you hear a voice prompt (e.g., “Ready to connect”) or see a blinking light.

Once the doorbell is in pairing mode, return to the app. It will automatically detect the device and begin the connection process.

Step 5: Select Your New WiFi Network

The app will scan for available networks. A list of nearby WiFi networks will appear.

Tap on the name of your new network (SSID). Make sure you select the correct one—especially if you have both 2.4GHz and 5GHz bands with similar names (e.g., “HomeWiFi” and “HomeWiFi_5G”).

Important: Only select 2.4GHz networks. Most Eufy doorbells do not support 5GHz, and attempting to connect to one will fail.

Step 6: Enter Your WiFi Password

Type in your WiFi password carefully. Remember:

• Passwords are case-sensitive.
• Avoid copying and pasting—typos are common.
• If your password includes special characters, double-check them.

After entering the password, tap “Connect” or “Next.”

Step 7: Wait for the Connection to Complete

The app will now attempt to connect your doorbell to the new network. This process can take anywhere from 30 seconds to 2 minutes.

During this time:

• Keep your phone close to the doorbell (within 3–5 feet).
• Do not close the app or switch to another screen.
• Ensure your phone remains connected to the same WiFi network.

You’ll see a progress bar or status messages like “Connecting…” or “Syncing…”

Step 8: Confirm Successful Connection

Once connected, the app will display a success message. You may hear a voice confirmation from the doorbell, such as “WiFi connected.”

The live view should now appear in the app. If it does, your doorbell is successfully connected to the new network.

Step 9: Test the Doorbell’s Functionality

To ensure everything is working:

• Check the live video feed—it should be clear and responsive.
• Test motion detection by walking in front of the doorbell.
• Verify that notifications appear on your phone.
• If your doorbell has two-way audio, test speaking through the app.

If all features work, you’re all set!

What If the Connection Fails?

Sometimes, the process doesn’t go as smoothly as planned. Here are common issues and how to fix them.

Issue 1: “Unable to Connect to WiFi”

This is the most common error. It usually means:

• The password was entered incorrectly.
• The network is 5GHz instead of 2.4GHz.
• The signal is too weak at the doorbell’s location.

Solution: Double-check your password, confirm the network band, and move your router or use a WiFi extender if needed.

Issue 2: Doorbell Not Entering Pairing Mode

If the sync button doesn’t trigger a response:

• Make sure the doorbell is powered on.
• For battery models, ensure the battery is charged.
• Try pressing the button again—sometimes it takes a few tries.

Solution: If it still doesn’t work, try a factory reset (see below).

Issue 3: App Can’t Detect the Doorbell

The app may fail to find the device during setup.

Solution:

• Restart the app and your phone.
• Move closer to the doorbell.
• Ensure Bluetooth is enabled on your phone (the app uses Bluetooth to assist in setup).

How to Factory Reset Your Eufy Doorbell (If Needed)

If you’re unable to change the WiFi network through the app, a factory reset may be necessary. This erases all settings and returns the doorbell to its original state.

Warning: A factory reset will remove all recordings and settings. Only do this if other methods fail.

Steps to Factory Reset:

1. Power on the doorbell (ensure it’s charged or wired).
2. Locate the reset button—usually a small pinhole on the back or side.
3. Use a paperclip or SIM tool to press and hold the button for 10–15 seconds.
4. Release when you hear a voice prompt like “Factory reset complete” or see a flashing light.
5. The doorbell will restart and enter pairing mode.

After the reset, open the Eufy Security app and follow the initial setup process as if it were a new device. This includes adding it to your account and connecting to WiFi.

Tips for a Smooth WiFi Change

To avoid headaches, keep these best practices in mind:

1. Use a Strong 2.4GHz Network

Even if your router broadcasts both 2.4GHz and 5GHz, make sure your doorbell connects to the 2.4GHz band. It has better range and wall penetration, which is ideal for outdoor devices.

2. Rename Your Networks Clearly

If you have dual-band WiFi, give each band a distinct name (e.g., “Home_2.4G” and “Home_5G”). This prevents confusion during setup.

3. Update the Eufy App and Firmware

Before changing networks, check for app updates in your device’s app store. Also, ensure your doorbell’s firmware is up to date—this can be done in the app under device settings.

4. Perform the Setup During Daylight

If your doorbell has a night vision mode, it may behave differently in the dark. Doing the setup in daylight ensures better visibility and fewer errors.

5. Keep Your Phone Charged

The setup process can take time, and a dead phone will interrupt the connection. Plug in your device if needed.

Advanced Tips for Better Performance

Once your doorbell is connected, you can optimize its performance:

1. Enable Smart Detection

In the app, go to device settings and turn on “Human Detection” or “Package Detection.” This reduces false alerts and improves security.

2. Adjust Motion Zones

Customize which areas trigger alerts. For example, exclude busy sidewalks or trees that sway in the wind.

3. Set Up Activity Zones

Define specific zones (like your front porch) where motion should be monitored more closely.

4. Use a Dedicated IoT Network

Some advanced users create a separate WiFi network just for smart devices. This reduces congestion and improves reliability.

5. Monitor Signal Strength

In the app, check the WiFi signal strength under device info. If it’s weak, consider relocating your router or adding a mesh node.

Conclusion

Changing the WiFi network on your Eufy Doorbell Camera doesn’t have to be complicated. With the right preparation and a step-by-step approach, you can update your device’s connection in just a few minutes.

Remember to use the Eufy Security app, ensure your network is 2.4GHz, double-check your password, and keep your phone nearby during setup. If you run into issues, a factory reset often solves the problem.

By following this guide, you’ll keep your doorbell online, your home secure, and your smart security system running smoothly—no matter how many times your WiFi changes.

Now that you know how to change WiFi on Eufy Doorbell Camera, you can confidently manage your network updates and enjoy uninterrupted peace of mind.