How to Charge My Eufy Security Camera

How to Charge My Eufy Security Camera

This guide walks you through how to charge your Eufy security camera safely and efficiently, whether it’s a battery-powered or wired model. You’ll discover charging methods, maintenance tips, and troubleshooting solutions to keep your camera running 24/7.

Key Takeaways

  • Know your camera model: Eufy offers both battery-powered and wired cameras—charging methods differ, so identify your model first.
  • Use the right charger and cable: Always use the included USB cable and a compatible 5V/2A power adapter for safe, fast charging.
  • Charge in a dry, safe location: Remove the camera from its mount and charge indoors to avoid weather damage.
  • Monitor charging status via the app: The EufySecurity app shows real-time battery levels and charging progress.
  • Avoid overcharging: Once fully charged, disconnect the camera to preserve battery health over time.
  • Maintain battery longevity: Charge when battery drops to 20–30% and store in a cool, dry place if not in use.
  • Troubleshoot common issues: If the camera won’t charge, check the cable, port, or reset the device as needed.

How to Charge My Eufy Security Camera: A Complete Step-by-Step Guide

Keeping your Eufy security camera charged is essential for uninterrupted home monitoring. Whether you’ve just installed a new Eufy cam or noticed your battery draining faster than usual, knowing how to charge your Eufy security camera properly ensures reliable performance and extends the lifespan of your device.

In this comprehensive guide, you’ll learn everything you need to know about charging your Eufy camera—from identifying your model and using the correct equipment to troubleshooting common issues. We’ll cover battery-powered models like the Eufy SoloCam S40, EufyCam 2, and EufyCam C22, as well as wired options that may still require occasional charging or maintenance.

By the end of this guide, you’ll be able to charge your camera confidently, maintain optimal battery health, and avoid common pitfalls that can lead to downtime or damage. Let’s get started!

Understanding Your Eufy Security Camera Model

Before you begin charging, it’s crucial to know which type of Eufy camera you own. Eufy offers two main categories: battery-powered cameras and wired cameras. Each has different charging requirements.

Battery-Powered Eufy Cameras

These models are designed for easy installation without the need for wiring. They run on rechargeable lithium-ion batteries and must be removed from their mounts to charge. Popular models include:

  • Eufy SoloCam S40
  • EufyCam 2 / EufyCam 2C
  • EufyCam C22
  • Eufy SoloCam E40

These cameras typically offer 3 to 6 months of battery life on a single charge, depending on usage, motion detection frequency, and environmental factors.

Wired Eufy Cameras

Some Eufy models, like the Eufy Indoor Cam 2K or Eufy Floodlight Cam, are powered via a constant electrical connection. These don’t require regular charging, but some may have backup batteries or need occasional maintenance.

Even if your camera is wired, it’s good to understand the charging process in case you’re using a hybrid model or need to troubleshoot power issues.

How to Identify Your Model

To find your camera model:

  • Check the label on the back or bottom of the device.
  • Open the EufySecurity app, go to Devices, select your camera, and view the model name under Device Info.
  • Look at the original packaging or receipt.

Once you’ve identified your model, you can follow the appropriate charging steps below.

What You’ll Need to Charge Your Eufy Camera

Before you begin, gather the necessary equipment to ensure a safe and effective charging process.

Essential Items

  • Original USB cable: Eufy cameras come with a USB-C or Micro-USB cable (depending on the model). Use this cable for best results.
  • Compatible power adapter: A 5V/2A (10W) USB power adapter is recommended. Avoid using fast chargers (e.g., 18W or higher) unless specified by Eufy.
  • Power source: A wall outlet, power bank, or computer USB port.
  • Clean, dry workspace: Charge your camera indoors, away from moisture, dust, or extreme temperatures.

Optional but Helpful

  • A microfiber cloth to clean the charging port.
  • A small brush (like a toothbrush) to remove debris from the camera’s charging contacts.
  • A notepad to track charging times and battery performance.

Using the right tools prevents damage and ensures your camera charges efficiently.

Step-by-Step Guide: How to Charge Your Battery-Powered Eufy Camera

Follow these steps to safely charge your battery-powered Eufy security camera.

Step 1: Check the Battery Level

Before removing your camera, check its current battery status.

  • Open the EufySecurity app on your smartphone.
  • Tap on your camera from the device list.
  • Look for the battery icon in the top-right corner of the live view screen.
  • The app will display the battery percentage (e.g., 45%).

If the battery is below 20%, it’s time to charge. Charging at lower levels helps maintain battery health.

Step 2: Safely Remove the Camera from Its Mount

Most Eufy battery cameras are mounted using a quick-release mechanism.

  • Locate the release button or lever on the back of the camera or mount.
  • Press and hold the button while gently pulling the camera away from the mount.
  • Support the camera with your other hand to avoid dropping it.

Tip: If your camera is mounted high, use a sturdy ladder and have someone assist you if needed.

Step 3: Clean the Charging Port

Dust, dirt, or moisture in the charging port can prevent proper connection.

  • Use a dry microfiber cloth to wipe the camera’s charging port.
  • If there’s debris, gently brush it out with a soft-bristled toothbrush.
  • Ensure no water or cleaning solutions enter the port.

A clean port ensures a solid connection and faster charging.

Step 4: Connect the USB Cable

Now it’s time to plug in your camera.

  • Insert the USB cable into the charging port on the camera. Make sure it’s fully seated.
  • Connect the other end to your power adapter.
  • Plug the adapter into a wall outlet.

Note: Some models (like the EufyCam 2) have a magnetic charging connector. Simply bring the cable close to the port, and it will snap into place.

Step 5: Monitor the Charging Process

Once connected, your camera will begin charging.

  • Look for a small LED light near the charging port. A solid or blinking light usually indicates charging.
  • Open the EufySecurity app and check the battery percentage. It should increase over time.
  • Charging typically takes 4 to 6 hours for a full charge, depending on the model and battery size.

Example: The EufyCam 2 has a 6,000mAh battery and takes about 5 hours to charge from 0% to 100% using a 2A adapter.

Step 6: Disconnect When Fully Charged

Overcharging can degrade battery life over time.

  • Once the battery reaches 100%, unplug the cable from the camera.
  • Remove the camera from the power source.
  • Store the cable in a safe place for future use.

Tip: Avoid leaving your camera plugged in for days after it’s fully charged.

Step 7: Reinstall the Camera

After charging, reattach your camera to its mount.

  • Align the camera with the mount and press firmly until it clicks into place.
  • Ensure it’s securely attached and facing the correct direction.
  • Test the camera in the app to confirm it’s online and recording.

Your Eufy camera is now ready to resume monitoring your home.

Charging Wired Eufy Cameras

If you own a wired Eufy camera, such as the Eufy Indoor Cam 2K or Eufy Floodlight Cam, charging isn’t typically required. These cameras draw power directly from your home’s electrical system.

However, some models include a backup battery for power outages. Here’s how to maintain them:

Check for Backup Battery

  • Open the EufySecurity app and go to your camera’s settings.
  • Look for a Battery or Power section.
  • If a battery is listed, it may need occasional charging or replacement.

Maintain Power Connection

  • Ensure the power cable is securely connected to both the camera and the outlet.
  • Avoid using extension cords or power strips that may fail during outages.
  • Consider a UPS (uninterruptible power supply) for critical cameras.

For wired cameras, the focus is on consistent power delivery—not charging.

Using a Solar Panel (Optional Charging Method)

Some Eufy models support solar charging for continuous power without manual intervention.

Compatible Models

  • Eufy SoloCam S40
  • EufyCam 2 (with optional solar panel accessory)

How to Set Up Solar Charging

  • Purchase the official Eufy Solar Panel (sold separately).
  • Mount the solar panel in a location with direct sunlight (south-facing is ideal in the Northern Hemisphere).
  • Connect the solar panel to your camera using the provided cable.
  • The camera will charge automatically during daylight hours.

Tip: Solar charging won’t fully replace manual charging in winter or cloudy climates, but it can significantly extend battery life.

Tips for Maintaining Battery Health

Proper charging habits can extend your camera’s battery lifespan by years.

Charge Before It Dies

Avoid letting the battery drop to 0%. Lithium-ion batteries last longer when kept between 20% and 80%.

Avoid Extreme Temperatures

  • Don’t charge your camera in direct sunlight or freezing conditions.
  • Ideal charging temperature: 32°F to 95°F (0°C to 35°C).

Store Properly When Not in Use

If you’re not using your camera for weeks or months:

  • Charge it to 50% before storage.
  • Store in a cool, dry place.
  • Recharge every 3 months to prevent deep discharge.

Update Firmware Regularly

Eufy releases updates that improve battery efficiency. Keep your camera’s firmware up to date via the app.

Troubleshooting Common Charging Issues

Sometimes, your Eufy camera may not charge as expected. Here’s how to fix common problems.

Camera Won’t Charge

  • Check the cable: Try a different USB cable or power adapter.
  • Inspect the port: Look for dirt, bent pins, or damage.
  • Test the power source: Plug another device into the same outlet to confirm it’s working.
  • Restart the camera: Remove the battery (if possible) or power cycle the device.

Charging is Very Slow

  • Use a 2A power adapter—phone chargers with lower output (like 1A) will charge slowly.
  • Avoid charging via a computer USB port, which provides less power.
  • Ensure the cable is high-quality and undamaged.

Battery Drains Quickly After Charging

  • Check for firmware updates.
  • Reduce motion detection sensitivity or recording duration.
  • Ensure the camera isn’t in a high-traffic area triggering constant alerts.
  • Extreme cold can reduce battery performance—relocate the camera if possible.

LED Light Not Turning On

  • The light may only blink during charging and turn off when full.
  • If no light appears at all, the camera may be faulty or the battery dead.
  • Contact Eufy support if the issue persists.

Camera Won’t Turn On After Charging

  • Ensure the battery is fully charged (wait 6+ hours).
  • Try a different charger and cable.
  • Reset the camera using the reset button (usually a small pinhole).
  • If still unresponsive, the battery may need replacement.

When to Contact Eufy Support

If you’ve tried all troubleshooting steps and your camera still won’t charge, it may be time to reach out for help.

Signs You Need Support

  • The camera doesn’t respond to charging after 24 hours.
  • The charging port is physically damaged.
  • The battery swells or leaks (stop using immediately).
  • You suspect a manufacturing defect.

How to Contact Eufy

  • Visit Eufy Support online.
  • Use the in-app support chat in the EufySecurity app.
  • Call customer service (check the website for regional numbers).
  • Provide your model number, purchase date, and a description of the issue.

Eufy offers a 12- to 24-month warranty on most products, so you may be eligible for a replacement.

Conclusion

Knowing how to charge your Eufy security camera is a simple but vital part of maintaining a reliable home security system. Whether you’re using a battery-powered model that needs regular charging or a wired camera with backup power, following the right steps ensures your camera stays online and ready to protect your property.

Remember to use the correct charger and cable, charge in a safe environment, monitor battery levels via the app, and avoid overcharging. With proper care, your Eufy camera’s battery can last for years, giving you peace of mind without constant maintenance.

By following this guide, you’ll not only charge your camera correctly but also extend its lifespan and improve its performance. Stay proactive, keep your firmware updated, and don’t hesitate to reach out to Eufy support if you run into issues.

Your home deserves reliable security—and a well-charged camera is the first step.

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