How to Delete All Videos from Eufy Camera

This guide walks you through how to delete all videos from your Eufy camera, whether stored locally on a HomeBase or in the cloud. You’ll learn safe methods, avoid common mistakes, and keep your privacy intact.

Key Takeaways

• Local vs. Cloud Storage: Understand the difference between videos saved on your HomeBase (local) and those backed up to Eufy’s cloud service.
• Bulk Deletion Options: Use the Eufy Security app to delete multiple videos at once instead of removing them one by one.
• HomeBase Management: Learn how to format your HomeBase to erase all local recordings permanently.
• Cloud Subscription Impact: Deleting cloud videos may affect your subscription benefits—know what to expect.
• Privacy & Security: Always log out of shared devices after deletion to protect your account.
• Backup Before Deleting: Save important clips to your phone or computer before clearing your camera’s history.
• Troubleshooting Tips: Fix common issues like app glitches, sync delays, or failed deletions with simple fixes.

How to Delete All Videos from Eufy Camera: A Complete Step-by-Step Guide

If you’re looking to clear out old footage from your Eufy security camera, you’re not alone. Whether you’re running low on storage, want to protect your privacy, or simply need a fresh start, knowing how to delete all videos from Eufy camera is essential. Eufy cameras offer two main storage options: local storage via a HomeBase device and optional cloud backup. Each requires a slightly different approach for full deletion.

In this comprehensive guide, we’ll walk you through every method—step by step—so you can confidently remove all recorded videos from your Eufy system. We’ll cover both local and cloud storage, explain the tools you’ll need, and share practical tips to avoid common pitfalls. By the end, you’ll know exactly how to wipe your camera’s history clean while keeping your system running smoothly.

Let’s get started!

Understanding Eufy Camera Storage: Local vs. Cloud

Before you begin deleting videos, it’s important to understand where your footage is stored. Eufy cameras use a hybrid storage model, meaning your videos can exist in two places:

• Local Storage (HomeBase): Most Eufy cameras connect to a HomeBase station, which acts as a local hub and storage device. Videos are recorded directly to a microSD card inside the HomeBase. This is the default and most secure option—no internet required, and your data stays private.
• Cloud Storage: If you’ve subscribed to Eufy’s Cloud Storage plan, selected videos are automatically uploaded to Eufy’s secure servers. This allows you to access footage from anywhere, even if your HomeBase is damaged or stolen.

Knowing where your videos live will help you choose the right deletion method. For example, deleting from the cloud won’t remove local copies, and vice versa. To fully clear your system, you may need to perform both actions.

Why Delete Videos?

There are several reasons you might want to delete all videos from your Eufy camera:

• Privacy Concerns: You may have recorded sensitive moments—like family gatherings or private conversations—that you no longer want stored.
• Storage Full: HomeBase devices have limited capacity. Once the microSD card fills up, older videos are automatically overwritten. But if you want to free up space immediately, manual deletion helps.
• Moving or Selling the Camera: Before passing your Eufy system to someone else, it’s crucial to erase all personal data.
• Resetting the System: If you’re troubleshooting or reconfiguring your camera, a clean slate can help avoid conflicts.

Now that you understand the “why,” let’s move on to the “how.”

How to Delete All Videos from Eufy Camera (Local Storage)

If your videos are stored on the HomeBase (which is true for most users), here’s how to delete them all at once.

Step 1: Open the Eufy Security App

First, make sure your smartphone or tablet is connected to the same Wi-Fi network as your Eufy camera and HomeBase. Then:

• Launch the Eufy Security app (available on iOS and Android).
• Log in with your Eufy account credentials.
• Ensure your camera and HomeBase are online and connected.

Tip: If the app shows “Device Offline,” check your Wi-Fi connection or restart the HomeBase.

Step 2: Navigate to the Video Playback Section

Once logged in:

• Tap on the camera icon for the device you want to manage.
• Go to the Playback tab (usually at the bottom of the screen).
• You’ll see a timeline of recorded events. Scroll through to confirm videos are present.

This is where all your local recordings are stored. Now, let’s delete them.

Step 3: Select Multiple Videos for Deletion

Eufy allows you to delete multiple videos at once, which saves time. Here’s how:

• Tap the Edit button (usually a pencil or “Select” icon) in the top-right corner.
• You’ll see checkboxes appear next to each video clip.
• Tap to select all the videos you want to delete. You can swipe to select multiple at once.
• Once selected, tap the Delete button (trash can icon).
• Confirm the action when prompted.

Note: This only deletes videos from the current day or view. To delete older footage, use the date filter to go back and repeat the process.

Step 4: Use the “Delete All” Option (If Available)

Some newer versions of the Eufy app include a “Delete All” feature:

• While in Playback mode, tap the three-dot menu (⋮) in the top-right.
• Look for an option like “Delete All Recordings” or “Clear All Videos.”
• Confirm the action. This will remove all local videos from the selected time range.

If you don’t see this option, you may need to delete videos in batches by date.

Step 5: Format the HomeBase (Permanent Erase)

For a complete wipe—especially if you’re selling or resetting your system—formatting the HomeBase is the most thorough method.

Warning: This will erase all data on the HomeBase, including settings and recordings. Use with caution.

• In the Eufy app, go to Device Settings > HomeBase.
• Scroll down and tap Storage or Advanced Settings.
• Select Format HomeBase or Erase All Data.
• Confirm the action. The process may take a few minutes.

After formatting, your HomeBase will restart, and all videos will be permanently deleted. You’ll need to reconfigure your cameras afterward.

How to Delete All Videos from Eufy Cloud Storage

If you’re using Eufy’s cloud service, your videos are stored remotely and can be accessed from any device. Here’s how to delete them.

Step 1: Access Cloud Recordings in the App

• Open the Eufy Security app.
• Tap the Cloud tab (usually at the bottom).
• Select the camera you want to manage.
• You’ll see a list of cloud-stored events.

Note: Only videos marked for cloud upload will appear here. Local-only recordings won’t show up.

Step 2: Delete Individual or Multiple Cloud Videos

• Tap the Edit button (pencil or “Select” icon).
• Check the boxes next to the videos you want to remove.
• Tap the Delete button.
• Confirm the deletion.

Unlike local storage, cloud videos don’t have a “Delete All” option in most app versions. You’ll need to delete them in batches.

Tip: Use the date filter to narrow down large volumes of footage and delete by day or week.

Step 3: Disable Cloud Uploads (Optional)

To prevent future videos from being uploaded:

• Go to Device Settings > Your Camera.
• Tap Cloud Storage or Recording Settings.
• Toggle off Upload to Cloud.

This stops new recordings from being backed up, but doesn’t delete existing cloud videos.

Step 4: Contact Eufy Support for Bulk Cloud Deletion

If you have hundreds of cloud videos and the app isn’t cooperating, contact Eufy customer support:

• Visit support.eufylife.com.
• Submit a request asking for full cloud data deletion.
• Provide your account email and camera serial number.

Support can often perform a bulk delete from their end, especially for privacy or account closure requests.

How to Delete Videos from Multiple Eufy Cameras at Once

If you have several Eufy cameras, deleting videos one by one can be tedious. Here’s how to streamline the process.

Use the App’s Multi-Device View

• In the Eufy app, go to the Home tab.
• Tap the Playback button (may appear as a timeline icon).
• You’ll see a grid of all your cameras.
• Select the cameras you want to manage.
• Use the date filter to choose a time range.
• Tap Edit and select all videos across devices.
• Delete in bulk.

This method works best when all cameras are connected to the same HomeBase.

Format All HomeBase Devices

If you have multiple HomeBase units (e.g., for different locations), format each one individually:

• Go to Device Settings > HomeBase.
• Repeat the formatting steps for each unit.

This ensures all local recordings are erased across your entire system.

Practical Tips for Safe and Effective Video Deletion

Deleting videos isn’t just about tapping buttons—it’s about doing it safely and efficiently. Here are some expert tips:

Backup Important Videos First

Before deleting anything, save crucial clips:

• In the Playback or Cloud tab, tap and hold a video.
• Select Save to Album or Download.
• The video will be saved to your phone’s gallery or a designated folder.

This way, you won’t lose evidence of a break-in, a funny pet moment, or a child’s first steps.

Check for Automatic Overwrite Settings

Eufy HomeBase devices automatically overwrite old videos when storage is full. To manage this:

• Go to Device Settings > HomeBase > Storage.
• Enable Auto Overwrite to ensure old videos are replaced without manual deletion.

This reduces the need for frequent cleanups.

Log Out of Shared Devices

If you’ve used the Eufy app on a family member’s phone or a public device:

• After deleting videos, go to Account Settings > Security.
• Tap Active Sessions and log out of all devices except your own.

This prevents unauthorized access to your camera feed or deletion history.

Update Your App and Firmware

Outdated software can cause deletion errors. Always keep your system current:

• In the app, go to More > Settings > About.
• Check for app updates in your device’s app store.
• For firmware, go to Device Settings > Firmware Update.

Updated systems run smoother and support the latest deletion features.

Troubleshooting Common Deletion Issues

Even with clear instructions, things can go wrong. Here’s how to fix the most common problems.

Videos Won’t Delete

If tapping “Delete” does nothing:

• Check your internet connection. A weak signal can interrupt the command.
• Restart the Eufy app and try again.
• Restart your HomeBase by unplugging it for 10 seconds, then plugging it back in.
• Ensure you’re logged into the correct Eufy account.

“Delete All” Option Missing

Not all app versions include this feature. Try:

• Updating the Eufy Security app to the latest version.
• Deleting videos in smaller batches by date.
• Using the HomeBase formatting method for a full wipe.

Cloud Videos Still Appear After Deletion

Cloud deletions can take time to sync:

• Wait 5–10 minutes and refresh the Cloud tab.
• Force-close and reopen the app.
• If videos persist, contact Eufy support—they may be cached on the server.

HomeBase Formatting Fails

If formatting doesn’t work:

• Ensure the HomeBase is plugged in and connected to Wi-Fi.
• Try formatting via the app on a different device.
• As a last resort, perform a factory reset: Press and hold the reset button on the HomeBase for 10 seconds.

Accidentally Deleted Important Videos

Unfortunately, Eufy doesn’t offer a “Recycle Bin” for recovered videos. Prevention is key:

• Always back up important clips before bulk deletion.
• Use the “Save to Album” feature for critical footage.
• Consider keeping cloud storage active for an extra layer of backup.

Conclusion: Keep Your Eufy System Clean and Secure

Deleting all videos from your Eufy camera doesn’t have to be complicated. Whether you’re clearing local recordings from your HomeBase or wiping cloud backups, the Eufy Security app gives you the tools to manage your footage with confidence.

Remember: local and cloud storage are separate, so you may need to delete from both to fully clear your system. Always back up important videos, keep your app updated, and log out of shared devices to protect your privacy.

By following this guide, you’ve learned not just how to delete all videos from Eufy camera, but how to do it safely, efficiently, and without losing what matters. Your security system should work for you—not the other way around. Keep it clean, keep it secure, and enjoy peace of mind knowing your data is under your control.