How to Delete Eufy Doorbell Videos

Deleting Eufy doorbell videos helps free up storage and maintain privacy. This guide walks you through removing clips from the app, local storage, and cloud—plus tips to avoid accidental deletions.

Key Takeaways

• Delete videos directly in the Eufy app: Open the app, go to Events, select clips, and tap delete.
• Clear local storage on HomeBase: Use the app to format or remove recordings stored on your HomeBase device.
• Manage cloud recordings with subscriptions: If you have a cloud plan, delete saved clips from the cloud tab in the app.
• Prevent unwanted recordings: Adjust motion zones and sensitivity to reduce unnecessary video saves.
• Back up important clips first: Save critical footage to your phone or computer before deleting.
• Use scheduled deletion for automation: Enable auto-delete settings to remove old videos automatically.
• Troubleshoot common issues: If videos won’t delete, check Wi-Fi, app updates, or restart devices.

How to Delete Eufy Doorbell Videos: A Complete Step-by-Step Guide

If you own a Eufy doorbell, you know how helpful it is to capture motion events, visitors, and package deliveries. But over time, those videos can pile up—taking up storage space and cluttering your event history. Whether you’re concerned about privacy, running low on storage, or just want a cleaner dashboard, knowing how to delete Eufy doorbell videos is essential.

This guide will walk you through every method to remove videos from your Eufy doorbell system. You’ll learn how to delete clips directly from the Eufy Security app, clear recordings stored on your HomeBase, manage cloud-based footage, and even automate deletions to save time. We’ll also cover smart tips to avoid deleting important videos by mistake and troubleshoot common issues.

By the end of this guide, you’ll be able to manage your Eufy doorbell videos like a pro—keeping your system organized, your storage optimized, and your privacy protected.

Why Delete Eufy Doorbell Videos?

Before diving into the steps, let’s talk about why you might want to delete your Eufy doorbell videos in the first place.

First, **storage space** is a big factor. Eufy doorbells store videos either locally on a HomeBase device or in the cloud (if you have a subscription). Local storage is limited—typically 16GB or 32GB—and once it’s full, older videos get overwritten. But if you’re not managing deletions, you might miss important clips or run into performance issues.

Second, **privacy** matters. Even though Eufy emphasizes local storage and no mandatory cloud uploads, some users prefer to manually delete sensitive footage—like when a neighbor stops by unexpectedly or a family member walks past the camera. Regularly clearing old videos reduces the risk of accidental exposure.

Third, **organization** improves usability. A cluttered event timeline makes it harder to find specific clips. Deleting unnecessary videos helps you focus on what’s important.

Finally, **performance** can benefit. A well-maintained system with fewer stored clips may respond faster in the app and reduce lag when reviewing footage.

So whether you’re doing a routine cleanup or responding to a specific need, deleting Eufy doorbell videos is a smart habit.

How to Delete Eufy Doorbell Videos in the App

The easiest and most common way to delete Eufy doorbell videos is through the Eufy Security mobile app. This method works for both live view clips and recorded events. Here’s how to do it step by step.

Step 1: Open the Eufy Security App

Start by launching the Eufy Security app on your smartphone or tablet. Make sure you’re logged into the account linked to your doorbell. If you have multiple devices, ensure the correct doorbell is selected.

Step 2: Go to the Events Tab

At the bottom of the screen, tap the **Events** tab. This shows a timeline of all motion-triggered recordings, doorbell presses, and other alerts. You’ll see thumbnails of each video with timestamps.

Step 3: Select the Videos to Delete

Scroll through the list to find the videos you want to remove. You can delete one at a time or multiple clips at once.

To delete a single video:
– Tap on the video thumbnail to open it.
– Look for the trash can icon (usually in the top-right corner).
– Tap it and confirm deletion when prompted.

To delete multiple videos:
– Tap the **Edit** button (often shown as three dots or a pencil icon).
– Select the checkboxes next to the videos you want to delete.
– Tap the trash can icon at the bottom.
– Confirm the action.

Pro Tip: Use the filter options (like date range or event type) to narrow down your search and avoid deleting the wrong clips.

Step 4: Confirm Deletion

Once you confirm, the videos will be permanently removed from the app’s event history. Note that this only deletes the clip from the app interface—not necessarily from local or cloud storage. We’ll cover those next.

How to Delete Videos from Local Storage (HomeBase)

Eufy doorbells like the Video Doorbell 2K or Doorbell Dual store recordings locally on a HomeBase device—a small hub that connects to your router. This is one of Eufy’s key privacy features: no data leaves your home unless you choose cloud backup.

But even local storage fills up. When it does, older videos are automatically overwritten. However, you may want to manually delete videos to free up space faster or remove sensitive footage.

Here’s how to delete videos stored on your HomeBase.

Step 1: Open the Eufy Security App

Launch the app and make sure your doorbell and HomeBase are online. You’ll need a stable Wi-Fi connection for this process.

Step 2: Go to Device Settings

Tap on your doorbell device from the home screen. Then, tap the gear icon (⚙️) to access **Device Settings**.

Step 3: Select Storage Settings

Scroll down and look for **Storage** or **Local Storage**. Tap on it. You’ll see information about used space, total capacity, and a list of recorded events.

Step 4: Delete Individual or All Recordings

You have two options here:

Option A: Delete Specific Videos
– Tap on a video clip to view it.
– Look for the delete (trash can) icon.
– Confirm deletion.

Option B: Format Storage (Delete All)
– Look for a **Format** or **Clear All** button (usually at the top or bottom).
– Tap it and confirm.
– This will erase all recordings on the HomeBase.

Warning: Formatting is irreversible. Make sure you don’t need any footage before proceeding.

Step 5: Wait for the Process to Complete

Depending on how much data is stored, formatting may take a few minutes. The app will notify you when it’s done.

Pro Tip: If you only want to delete old videos but keep recent ones, use the app’s auto-delete feature (covered later) instead of formatting.

How to Delete Cloud Recordings (If You Have a Subscription)

Some Eufy users opt for a cloud storage plan to back up their doorbell videos. This gives you longer retention periods and remote access even if your HomeBase is damaged.

If you’re using cloud storage, you can delete videos directly from the cloud tab in the app. Here’s how.

Step 1: Open the Eufy Security App

Launch the app and ensure you’re logged in.

Step 2: Go to the Cloud Tab

At the bottom, tap the **Cloud** tab. This shows all videos saved to your cloud subscription.

Step 3: Select Videos to Delete

Browse through the cloud recordings. You can filter by date, device, or event type.

To delete a single video:
– Tap the video to open it.
– Tap the trash can icon.
– Confirm deletion.

To delete multiple videos:
– Tap **Edit** (usually in the top-right).
– Select the clips you want to remove.
– Tap the trash can icon.
– Confirm.

Step 4: Confirm Cloud Deletion

Once confirmed, the videos are removed from the cloud. Note that this doesn’t affect local storage—only the cloud backup.

Important: Cloud deletions are permanent. Unlike local storage, cloud videos don’t get automatically overwritten, so manual deletion is the only way to free up space.

How to Automatically Delete Old Videos

Manually deleting videos can be time-consuming. Fortunately, Eufy offers an auto-delete feature that removes old recordings based on your preferences. This is perfect for maintaining storage without constant oversight.

Step 1: Open the Eufy Security App

Launch the app and go to your doorbell’s settings.

Step 2: Go to Storage Settings

Tap the gear icon on your doorbell, then select **Storage**.

Step 3: Enable Auto-Delete

Look for an option like **Auto Delete** or **Retention Period**. Tap it.

You’ll see choices such as:
– Delete after 7 days
– Delete after 14 days
– Delete after 30 days
– Never delete

Select your preferred timeframe. For example, choosing “Delete after 14 days” means any video older than two weeks will be automatically removed.

Step 4: Save Your Settings

Tap **Save** or **Confirm** to activate the rule. From now on, the system will handle deletions for you.

Pro Tip: Set a shorter retention period if you have limited storage. For cloud users, a 30-day auto-delete helps avoid hitting storage limits.

How to Prevent Unnecessary Recordings

Deleting videos is one thing—but preventing unwanted recordings in the first place is even better. Here are smart ways to reduce clutter and save storage.

Adjust Motion Zones

Your doorbell may record motion from sidewalks, trees, or passing cars. To fix this:
– Go to your doorbell settings in the app.
– Tap **Motion Detection** or **Motion Zones**.
– Draw zones to exclude areas like streets or gardens.
– Only the selected zones will trigger recordings.

Lower Motion Sensitivity

High sensitivity can cause false alerts from wind, shadows, or small animals.
– In the app, go to **Motion Detection**.
– Slide the sensitivity bar to a lower setting.
– Test it over a day to see if false alerts decrease.

Enable Smart Detection (If Available)

Some Eufy models support AI-powered detection that distinguishes between people, packages, and vehicles.
– Turn on **Human Detection** or **Package Detection**.
– This reduces recordings of irrelevant motion.

Schedule Recording Times

If you don’t need 24/7 monitoring, set a schedule:
– Go to **Device Settings** > **Recording Schedule**.
– Choose active hours (e.g., 8 AM to 10 PM).
– The doorbell won’t record outside those times.

How to Back Up Important Videos Before Deleting

Before you start deleting, make sure you don’t lose important footage. Here’s how to save critical clips.

Save to Your Phone

– Open the video in the Eufy app.
– Tap the download icon (usually a downward arrow).
– The video saves to your phone’s gallery or files app.

Save to Computer

– Connect your phone to a computer.
– Transfer the downloaded video via USB or cloud service (like Google Drive or Dropbox).

Use Cloud Backup (Paid)

If you have a cloud subscription, important clips are automatically backed up. Just make sure they’re saved before deleting from local storage.

Pro Tip: Create a folder on your phone or computer labeled “Eufy Doorbell – Important” to keep saved videos organized.

Troubleshooting: Why Can’t I Delete Eufy Doorbell Videos?

Sometimes, you might run into issues when trying to delete videos. Here are common problems and fixes.

Videos Won’t Delete from the App

Possible Causes:
– Poor Wi-Fi connection
– App needs an update
– Device is offline

Solutions:
– Check your internet connection.
– Update the Eufy Security app from the App Store or Google Play.
– Restart your doorbell and HomeBase.
– Force-close and reopen the app.

Deletion Option Is Grayed Out

Possible Causes:
– You’re not the admin of the device
– The video is still uploading

Solutions:
– Log in with the admin account.
– Wait for uploads to finish before deleting.

Formatting HomeBase Fails

Possible Causes:
– HomeBase is disconnected
– Storage is corrupted

Solutions:
– Reconnect HomeBase to power and Wi-Fi.
– Try formatting again.
– If it fails repeatedly, contact Eufy support.

Cloud Videos Won’t Delete

Possible Causes:
– Subscription expired
– Server delay

Solutions:
– Renew your cloud plan if needed.
– Wait a few minutes and try again.
– Log out and back into the app.

Best Practices for Managing Eufy Doorbell Videos

To keep your system running smoothly, follow these best practices:

• Review events weekly: Spend 5 minutes each week checking new clips and deleting unnecessary ones.
• Use auto-delete: Set a retention period to avoid manual cleanup.
• Back up important footage: Save clips of deliveries, visitors, or incidents.
• Keep firmware updated: Regular updates improve performance and fix bugs.
• Secure your account: Use a strong password and two-factor authentication to prevent unauthorized access.

Conclusion

Deleting Eufy doorbell videos doesn’t have to be complicated. Whether you’re clearing space, protecting privacy, or just staying organized, the Eufy Security app gives you full control over your recordings.

You can delete videos directly in the app, clear local storage on your HomeBase, remove cloud backups, or set up automatic deletions. Plus, by adjusting motion zones and sensitivity, you can prevent unwanted recordings from the start.

Remember to back up important clips before deleting, and don’t hesitate to troubleshoot if something goes wrong. With these tips, you’ll keep your Eufy doorbell system efficient, private, and clutter-free.

Take a few minutes today to review your event history and start deleting. Your future self will thank you!