How to Reset Eufy Monitor

This guide walks you through how to reset your Eufy monitor to fix common issues like connection drops, pairing problems, or unresponsive screens. Whether you’re using a baby monitor or a home security model, you’ll learn safe, effective reset methods that restore functionality in minutes.

Key Takeaways

Soft resets solve minor glitches: A simple power cycle can often fix temporary software hiccups without losing your settings.
Factory resets restore default settings: Use this when your Eufy monitor won’t connect, pair, or respond—just be ready to reconfigure it afterward.
Reset methods vary by model: Baby monitors, indoor cameras, and doorbell cameras each have slightly different reset procedures—always check your model first.
Use the Eufy app for guided resets: The app provides on-screen prompts and helps reconnect devices after a reset.
Keep firmware updated: After resetting, check for updates to ensure optimal performance and security.
Reset buttons are often hidden: Look for small pinholes or recessed buttons on the device—you’ll usually need a paperclip or SIM tool.
Backup settings when possible: Some advanced models allow you to save configurations before a factory reset—check the app settings.

How to Reset Eufy Monitor: A Complete Step-by-Step Guide

If your Eufy monitor is acting up—freezing, failing to connect, or refusing to pair with the app—you’re not alone. These smart devices are generally reliable, but like any tech, they occasionally need a fresh start. Whether you’re using a Eufy baby monitor, an indoor security camera, or a video doorbell, knowing how to reset your Eufy monitor can save you hours of frustration.

In this guide, we’ll walk you through every method to reset your Eufy monitor, from quick soft resets to full factory resets. You’ll learn how to identify which reset your device needs, how to perform it safely, and how to reconnect everything afterward. We’ll also cover troubleshooting tips and best practices to keep your Eufy system running smoothly.

By the end of this article, you’ll be able to confidently reset any Eufy monitor model and restore it to full working order—no tech support required.

Why Reset Your Eufy Monitor?

Visual guide about How to Reset Eufy Monitor

Image source: assets.isu.pub

Before diving into the steps, it’s helpful to understand why a reset might be necessary. Eufy monitors are designed to work seamlessly with the Eufy Security app, but over time, software glitches, network changes, or firmware conflicts can cause problems.

Common signs that your Eufy monitor needs a reset include:

The screen is frozen or unresponsive
The device won’t connect to Wi-Fi
You can’t pair the monitor with the app
Live video feed is lagging or dropping
Motion alerts aren’t working
The device keeps rebooting on its own

A reset clears temporary data, refreshes the connection, and restores default settings—essentially giving your device a clean slate. It’s one of the most effective troubleshooting steps before contacting customer support.

Types of Resets: Soft Reset vs. Factory Reset

Not all resets are the same. Eufy monitors support two main types of resets: soft resets and factory resets. Understanding the difference helps you choose the right method for your situation.

Soft Reset (Power Cycle)

A soft reset is the simplest form of reset. It involves turning the device off and back on, which clears temporary memory and reestablishes connections. This is often enough to fix minor issues like temporary freezes or brief connectivity drops.

When to use a soft reset:

Device is slow or lagging
App shows “offline” but the device seems fine
Video feed stutters briefly
You’ve just updated your Wi-Fi password

Factory Reset

A factory reset wipes all custom settings and returns the device to its original state—just like it was when you first unboxed it. This includes removing Wi-Fi credentials, paired devices, and any custom alerts or schedules.

When to use a factory reset:

Device won’t connect to the app at all
You’re giving the monitor to someone else
You’re switching to a new Wi-Fi network and can’t reconnect
Firmware updates fail repeatedly
The device is stuck in a boot loop

Important: A factory reset cannot be undone. You’ll need to set up the monitor again from scratch, including reconnecting to Wi-Fi and re-pairing with the app.

How to Soft Reset Your Eufy Monitor

A soft reset is quick, safe, and should always be your first step when troubleshooting. It doesn’t erase any data—just refreshes the system.

Step 1: Power Off the Monitor

Locate the power source for your Eufy monitor. Most models are either battery-powered or plugged into a wall outlet.

For plug-in models: Unplug the power adapter from the wall or the device.
For battery-powered models: Remove the batteries or disconnect the battery compartment.

Wait at least 10 seconds. This ensures the internal capacitors fully discharge and the system resets completely.

Step 2: Power On the Monitor

After waiting, reconnect the power:

Plug the adapter back in, or
Reinsert the batteries.

The monitor should power on automatically. You’ll usually see a startup screen or LED indicator light up.

Step 3: Wait for Reconnection

Give the device 1–2 minutes to reconnect to your Wi-Fi network and the Eufy app. Open the Eufy Security app and check if the monitor appears online.

Tip: If the monitor has a status light, a solid blue or green usually means it’s connected. A blinking red or amber light may indicate a problem.

Step 4: Test Functionality

Once reconnected, test key features:

Open the live video feed
Check motion detection (wave your hand in front of the camera)
Test two-way audio (speak through the app)

If everything works, your soft reset was successful. If not, proceed to a factory reset.

How to Factory Reset Your Eufy Monitor

When a soft reset doesn’t work, a factory reset is the next step. This process varies slightly depending on your Eufy model, but the general method is consistent.

Step 1: Identify Your Eufy Model

Eufy offers a wide range of monitors, including:

Baby monitors (e.g., Eufy Baby Monitor, Eufy SpaceView)
Indoor security cameras (e.g., EufyCam, Eufy Indoor Cam)
Video doorbells (e.g., Eufy Video Doorbell)
Pet cameras (e.g., Eufy Pet Camera)

Check the label on the back or bottom of your device, or open the Eufy app and go to Device Settings > Device Info to confirm the model.

Step 2: Locate the Reset Button

Most Eufy monitors have a small reset button, often hidden in a pinhole to prevent accidental presses.

Common locations include:

On the back or side of the camera unit
Near the charging port
Under the battery cover (for battery-powered models)

You’ll need a paperclip, SIM ejector tool, or thin pin to press it.

Step 3: Perform the Factory Reset

The exact steps depend on your model, but here’s the standard procedure:

For most Eufy cameras and monitors:

Press and hold the reset button with a paperclip.
Hold it for 5–10 seconds.
You’ll see the LED light flash (usually red or white), indicating the reset has started.
Release the button when the light changes or the device restarts.

For Eufy Baby Monitors (e.g., SpaceView):

Press and hold the reset button on the parent unit (not the camera).
Hold for 10 seconds until the screen turns off and back on.
The device will beep or show a reset confirmation message.

For Eufy Video Doorbells:

Press and hold the reset button (usually on the back or bottom).
Hold for 15 seconds until the LED flashes red.
Release and wait for the device to reboot.

Note: Some newer models support reset via the app. Open the Eufy app, go to Device Settings > Advanced > Reset to Factory Defaults.

Step 4: Wait for Reboot

After releasing the button, the monitor will restart. This may take 1–3 minutes. The LED will typically flash during this process and then stabilize when ready.

Step 5: Reconnect to the Eufy App

Once the device reboots, it will no longer be paired with your app. You’ll need to set it up again.

Open the Eufy Security app.
Tap the “+” icon to add a new device.
Select your monitor model from the list.
Follow the on-screen instructions to connect to Wi-Fi and complete setup.

Tip: Make sure your phone is connected to the same Wi-Fi network you want the monitor to use.

Resetting Eufy Monitors via the App

For some Eufy models, especially newer ones, you can perform a factory reset directly from the Eufy Security app—no physical button needed.

Step 1: Open the Eufy Security App

Launch the app on your smartphone or tablet. Make sure you’re logged into the correct account.

Step 2: Select Your Device

Tap on the monitor you want to reset from the home screen.

Step 3: Go to Device Settings

Tap the gear icon (⚙️) in the top-right corner to access settings.

Step 4: Find the Reset Option

Scroll down and look for:

“Reset to Factory Defaults”
“Remove Device” (this may also trigger a reset)
“Advanced Settings” > “Reset”

Tap the option and confirm when prompted.

Step 5: Wait for Confirmation

The app will send a reset command to the device. The monitor will restart and disconnect from the app. You’ll see a notification confirming the reset.

Step 6: Re-add the Device

Now, follow the standard setup process to reconnect the monitor to your network and app.

Note: App-based resets may not work if the device is offline or unresponsive. In that case, use the physical reset button.

Troubleshooting Common Reset Issues

Even with clear instructions, resetting your Eufy monitor can sometimes run into problems. Here’s how to handle the most common issues.

Issue 1: Reset Button Doesn’t Work

If pressing the reset button has no effect:

Make sure you’re pressing the correct button—some devices have multiple small buttons.
Use a firm, steady press—don’t tap lightly.
Try holding it longer (up to 15 seconds for some models).
Ensure the device has power—low battery can prevent resets.

Issue 2: Device Won’t Reconnect After Reset

If the monitor resets but won’t pair with the app:

Check your Wi-Fi signal strength—move the monitor closer to the router.
Ensure your Wi-Fi network is 2.4GHz (most Eufy devices don’t support 5GHz).
Restart your router and phone.
Try setting up the device in a different location.

Issue 3: App Shows “Device Offline” After Reset

This usually means the device isn’t connecting to Wi-Fi:

Double-check your Wi-Fi password during setup.
Make sure the network name (SSID) doesn’t have special characters.
Disable VPNs or firewalls temporarily.
Update the Eufy app to the latest version.

Issue 4: LED Light Doesn’t Flash During Reset

If the light stays solid or doesn’t respond:

The device may already be in reset mode—try the app method.
The battery might be too low—charge it fully before resetting.
The reset button could be damaged—contact Eufy support.

Issue 5: Factory Reset Erases Recordings

Yes—this is expected. A factory reset wipes all stored data, including:

Cloud recordings (if not backed up)
Local storage (on SD cards or internal memory)
Custom settings and alerts

Tip: Before resetting, check if your model supports cloud backup or SD card export. Save important footage if possible.

Best Practices After Resetting Your Eufy Monitor

Once your monitor is reset and reconnected, follow these tips to keep it running smoothly.

1. Update Firmware

After setup, open the Eufy app and check for firmware updates:

Go to Device Settings > Firmware Update
Install any available updates

Updates often fix bugs and improve performance.

2. Reconfigure Settings

Restore your preferred settings:

Motion detection zones
Alert schedules
Night vision mode
Two-way audio volume

3. Test All Features

Make sure everything works:

Live view
Recording playback
Motion alerts
Night vision
Audio clarity

4. Secure Your Device

Change default passwords and enable two-factor authentication in the Eufy app for added security.

5. Monitor Performance

Keep an eye on battery life, connection stability, and app notifications. If issues return, a soft reset may help.

When to Contact Eufy Support

Most reset issues can be solved with the steps above. But if your Eufy monitor still won’t reset, connect, or function after multiple attempts, it’s time to reach out for help.

Contact Eufy support if:

The reset button is physically damaged
The device won’t power on at all
It repeatedly fails to connect after reset
You suspect a hardware defect

You can contact Eufy via:

Live chat on their website
Email support
Phone (check regional availability)

Have your model number and purchase date ready to speed up the process.

Final Thoughts

Resetting your Eufy monitor is a simple yet powerful way to fix many common issues. Whether you’re dealing with a frozen screen, connection problems, or pairing errors, a soft or factory reset can often get you back up and running in minutes.

Remember: start with a soft reset for minor glitches, and only use a factory reset for persistent problems. Always reconfigure your settings afterward and keep your firmware updated.

With this guide, you now have the knowledge to confidently reset any Eufy monitor model—no tech expertise required. Keep this page bookmarked for future reference, and enjoy peace of mind knowing your Eufy system is working at its best.