Why is Continuous Recording Greyed Out on Eufy: Troubleshooting Guide

Why is Continuous Recording Greyed Out on Eufy
Why is Continuous Recording Greyed Out on Eufy?

Many people use Eufy security cameras. They help keep your home safe. But, some users see a problem. The continuous recording option is greyed out. This can be confusing. Why does this happen? Let’s find out together.

Why is Continuous Recording Greyed Out on Eufy: Troubleshooting Guide

What is Continuous Recording?

Continuous recording means the camera records all the time. It does not stop. This is helpful. You do not miss any important moments. You can see everything that happens. But, not all Eufy cameras have this feature. Some cameras can only record when they see motion. This is called motion detection.


Why is Continuous Recording Greyed Out?

There are several reasons for this. We will look at the most common ones.

1. Camera Model

First, not all Eufy cameras support continuous recording. Some models only have motion detection. Here is a table with examples:

Camera Model Supports Continuous Recording
EufyCam 2 No
EufyCam 2C No
Eufy Indoor Cam 2K Yes
Eufy Indoor Cam 2K Pan & Tilt Yes

Check your camera model. If it does not support continuous recording, the option will be greyed out. You cannot use it.

2. Storage Type

Second, the storage type matters. Continuous recording needs a lot of space. Eufy cameras use different storage types:

  • SD Card
  • Cloud Storage
  • HomeBase

If you use an SD card, it must be large enough. Small cards fill up quickly. Cloud storage can be expensive. HomeBase also has limits. Make sure your storage can handle continuous recording.

3. Power Source

Third, the power source affects continuous recording. Battery-powered cameras save energy. They record only when they see motion. This helps the battery last longer. Here is a list of power sources:

  • Battery-Powered
  • Plug-In

If your camera uses batteries, it might not support continuous recording. Plug-in cameras have a steady power source. They can record all the time.

4. Settings And Permissions

Fourth, your settings and permissions might block continuous recording. Check your Eufy app. Make sure you have the right permissions. Follow these steps:

  1. Open the Eufy app.
  2. Go to “Settings.”
  3. Select your camera.
  4. Check the recording options.
  5. Make sure continuous recording is allowed.

Sometimes, the app needs an update. Check for updates. Install them if needed. This can fix many problems.

5. Firmware Issues

Finally, firmware issues can cause problems. Firmware is the software inside your camera. It controls how the camera works. Sometimes, firmware updates have bugs. These bugs can grey out features. To fix this:

  1. Check for firmware updates.
  2. Update your camera’s firmware.
  3. Restart your camera.

This might solve the problem. If not, contact Eufy support. They can help you.

Why is Continuous Recording Greyed Out on Eufy: Troubleshooting Guide

Solutions to Enable Continuous Recording

Now you know why continuous recording is greyed out. Let’s look at some solutions.

1. Upgrade Your Camera

If your camera does not support continuous recording, upgrade it. Buy a model that does. Look for cameras like:

  • Eufy Indoor Cam 2K
  • Eufy Indoor Cam 2K Pan & Tilt

These models support continuous recording. They will solve your problem.

2. Increase Storage Space

If storage is the issue, increase it. Buy a larger SD card. Switch to cloud storage. Use a bigger HomeBase. Make sure you have enough space for continuous recording.

3. Use A Plug-in Camera

If your camera uses batteries, switch to a plug-in model. Plug-in cameras have a steady power source. They can record all the time. This is a good solution.

4. Check Your Settings

Go through your Eufy app settings. Make sure continuous recording is enabled. Update the app if needed. Follow the steps we mentioned earlier.

5. Update Firmware

Check for firmware updates. Update your camera’s firmware. This can fix bugs. It might enable continuous recording. Restart your camera after updating.

Conclusion

Continuous recording is a useful feature. But, it can be greyed out for many reasons. Camera model, storage type, power source, settings, and firmware all play a role. Now you know why this happens. And you know how to fix it. Follow the solutions we mentioned. This will help you enable continuous recording on your Eufy camera.

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