Eufy cameras are popular for home security. They are reliable and easy to use. However, sometimes they may stop recording. This can be frustrating and concerning. There are several reasons why your Eufy camera might not be recording. In this blog post, we will explore these reasons and provide solutions.
Common Reasons for Eufy Camera Not Recording
There can be various reasons why your Eufy camera is not recording. Below are the most common ones:
- Power Issues
- Storage Problems
- Network Connectivity
- Settings Misconfiguration
- Firmware Updates
Power Issues
One of the most common reasons for your Eufy camera not recording is power issues. Your camera needs power to operate. If it is not getting power, it will not record.
Solution: Check if the camera is properly plugged in. Make sure the battery is charged if it is a battery-operated model. Ensure that the power outlet is working.
Storage Problems
Eufy cameras store recordings either on a microSD card or cloud storage. If the storage is full or not working, the camera will not record.
Solution: Check the storage status. If you are using a microSD card, ensure it is properly inserted and has enough space. If you are using cloud storage, make sure your subscription is active.
Network Connectivity
Eufy cameras need a stable internet connection to record and upload footage. If the network is down, the camera will not record.
Solution: Ensure your Wi-Fi is working. Check if the camera is connected to the network. You can restart your router to fix connectivity issues.
Settings Misconfiguration
Sometimes, the camera settings might be misconfigured. This can prevent the camera from recording.
Solution: Check the camera settings in the Eufy app. Make sure recording is enabled. Ensure that motion detection is turned on if you want the camera to record only when it detects motion.
Firmware Updates
Eufy frequently releases firmware updates to improve camera performance. If your camera’s firmware is outdated, it might cause recording issues.
Solution: Check for firmware updates in the Eufy app. Update the firmware if there is a new version available.
Credit: support.eufy.com
Credit: community.anker.com
How to Fix Eufy Camera Not Recording
Now that we have identified the common reasons, let’s look at how to fix them.
1. Check Power Supply
Ensure your camera is receiving power. Plug it into a working outlet. If it is battery-operated, charge the battery.
2. Verify Storage Availability
Check if there is enough storage space. If using a microSD card, ensure it is inserted properly. Format the card if necessary. For cloud storage, check your subscription status.
3. Ensure Network Connectivity
Make sure your camera is connected to the internet. Restart your router if necessary. Check the Wi-Fi signal strength near the camera.
4. Adjust Camera Settings
Open the Eufy app and go to camera settings. Ensure recording and motion detection are enabled. Adjust the sensitivity settings if needed.
5. Update Firmware
Go to the Eufy app and check for firmware updates. Install any available updates to ensure your camera runs smoothly.
Advanced Troubleshooting Tips
If the basic solutions do not work, try these advanced troubleshooting tips:
- Reset the Camera
- Reinstall the Eufy App
- Contact Eufy Support
Reset The Camera
Sometimes, resetting the camera can fix recording issues. To reset the camera, press and hold the reset button for 10 seconds. This will restore the camera to its factory settings.
Reinstall The Eufy App
There might be an issue with the Eufy app. Uninstall the app from your phone. Reinstall it from the app store. This can fix any software glitches.
Contact Eufy Support
If none of the solutions work, contact Eufy support. They can provide further assistance. Make sure to provide them with detailed information about the issue.
Preventing Future Recording Issues
To avoid future recording issues, follow these tips:
- Regularly check power supply
- Maintain sufficient storage space
- Ensure stable internet connection
- Keep camera settings updated
- Install firmware updates promptly
Regularly Check Power Supply
Make it a habit to check the power supply. Ensure the camera is always connected to a working outlet or has a charged battery.
Maintain Sufficient Storage Space
Regularly check the storage status. Delete old recordings if necessary. Ensure there is always enough space for new recordings.
Ensure Stable Internet Connection
Keep your Wi-Fi network stable. Avoid placing the camera far from the router. Use a Wi-Fi extender if needed.
Keep Camera Settings Updated
Regularly check and update camera settings. Ensure recording and motion detection are enabled. Adjust settings as needed.
Install Firmware Updates Promptly
Always install firmware updates as soon as they are available. This ensures your camera operates efficiently.
Frequently Asked Questions
Why Is My Eufy Camera Offline?
Your Eufy camera may be offline due to Wi-Fi issues or power supply problems. Check the connection and power source.
How Do I Reset My Eufy Camera?
To reset your Eufy camera, press and hold the reset button for 10 seconds. This will restore factory settings.
Why Isn’t My Eufy Camera Detecting Motion?
Your Eufy camera might not detect motion due to incorrect settings. Ensure motion detection is enabled and sensitivity is properly adjusted.
How Do I Update My Eufy Camera Firmware?
Update your Eufy camera firmware through the Eufy Security app. Go to settings and check for firmware updates.
Conclusion
Eufy cameras are reliable, but they can sometimes face recording issues. By understanding the common reasons and knowing how to fix them, you can ensure your camera works properly. Regular maintenance and updates can prevent future issues. If problems persist, do not hesitate to contact Eufy support for further assistance.
