How to Change Battery on Eufy Doorbell
Changing the battery on your Eufy doorbell is simple and takes just a few minutes. This guide walks you through every step—from removing the old battery to installing a new one—so your smart doorbell stays powered and ready to protect your home.
Key Takeaways
- Turn off power first: Always disconnect the doorbell from power before removing the battery to avoid damage or injury.
- Use genuine Eufy batteries: For best performance and safety, replace with official Eufy rechargeable batteries.
- Check battery level via app: Monitor your doorbell’s battery status in the EufySecurity app to avoid unexpected shutdowns.
- Handle with care: Avoid touching metal contacts and keep the battery dry to prevent corrosion or malfunction.
- Reattach securely: Ensure the doorbell is properly mounted after battery replacement to maintain weather resistance.
- Charge fully before reinstalling: Always charge the new or recharged battery to 100% before putting it back in the device.
- Troubleshoot connection issues: If the doorbell doesn’t reconnect after battery change, restart it and check Wi-Fi signal strength.
How to Change Battery on Eufy Doorbell
If you own a Eufy doorbell, you know how convenient it is to see who’s at your door—even when you’re not home. But like any rechargeable device, the battery won’t last forever. Eventually, you’ll need to replace it. The good news? Changing the battery on a Eufy doorbell is quick, easy, and doesn’t require any special tools.
In this guide, we’ll walk you through the entire process step by step. Whether you have a Eufy Video Doorbell (wired or battery-powered), this guide covers the most common models, including the Eufy Video Doorbell 2K, Eufy Video Doorbell Dual, and Eufy SoloCam Doorbell. You’ll learn how to safely remove the old battery, install a new one, and get your doorbell back online in no time.
We’ll also share practical tips, troubleshooting advice, and answers to frequently asked questions so you can avoid common pitfalls. By the end, you’ll feel confident handling your Eufy doorbell battery replacement like a pro.
Let’s get started!
Why You Might Need to Change the Battery
Before we dive into the steps, it’s helpful to understand why you might need to replace your Eufy doorbell battery in the first place.
Most Eufy doorbells come with a built-in rechargeable lithium-ion battery. Depending on usage, motion detection settings, and environmental factors, the battery typically lasts between 3 to 6 months on a single charge. However, over time, rechargeable batteries lose their capacity. You might notice your doorbell dying faster, not holding a charge, or shutting off unexpectedly—even after a full charge.
Other signs it’s time for a battery replacement include:
- The doorbell fails to turn on after charging.
- The EufySecurity app shows a persistent low battery warning.
- The device overheats during charging.
- You’ve used the same battery for over 18–24 months.
Replacing the battery restores full performance and ensures your doorbell stays reliable. It’s a small maintenance task that makes a big difference in home security.
What You’ll Need
Before you begin, gather these items to make the process smooth and safe:
- A replacement Eufy battery: Always use a genuine Eufy rechargeable battery compatible with your model. Third-party batteries may damage the device or void your warranty.
- A micro-USB or USB-C charging cable: Depending on your model, you’ll need the correct cable to charge the battery.
- A small Phillips-head screwdriver (optional): Some models require removing a security screw to access the battery.
- A clean, dry workspace: Choose a flat surface with good lighting.
- Your smartphone with the EufySecurity app installed: This helps monitor battery status and reconnect the device.
Having everything ready beforehand saves time and reduces the risk of losing small parts.
Step 1: Check Battery Level in the EufySecurity App
Before removing the battery, confirm that it’s actually time for a replacement. The EufySecurity app makes this easy.
Open the EufySecurity App
Launch the app on your smartphone. Make sure you’re logged into the account linked to your doorbell.
Select Your Doorbell
Tap on the device icon for your doorbell. This will open the live view and settings menu.
Check Battery Status
Look for the battery icon in the top-right corner of the screen. It will show a percentage (e.g., 15%) or a warning symbol if the battery is critically low.
If the battery is below 20%, it’s a good idea to replace or recharge it soon. If it’s consistently draining quickly, a replacement may be needed.
Note Any Error Messages
The app may display messages like “Low Battery” or “Charging Failed.” These can help diagnose whether the issue is with the battery, charger, or doorbell itself.
Once you’ve confirmed the battery needs replacing, proceed to the next step.
Step 2: Power Down the Doorbell
Safety first! Even though Eufy doorbells are battery-powered, it’s best to power them down before handling the battery.
Turn Off the Doorbell via the App
In the EufySecurity app, go to the device settings and look for an option like “Power Off” or “Restart.” Tap it to shut down the doorbell remotely.
Alternatively, you can remove the battery to power it off, but doing it through the app is cleaner and avoids accidental damage.
Wait 30 Seconds
Give the device time to fully power down. This ensures no residual charge remains in the system.
Unplug the Charger (If Connected)
If your doorbell is currently charging, unplug the USB cable from the power source and the doorbell.
Now the doorbell is safely powered off and ready for battery removal.
Step 3: Remove the Eufy Doorbell from the Mount
Most Eufy doorbells are designed to be easily detached from their wall mounts. Here’s how to do it safely.
Locate the Release Mechanism
Look at the bottom edge of the doorbell. You’ll see a small slot or button. This is the release tab.
Insert a Tool or Your Fingernail
Use a flathead screwdriver, a plastic prying tool, or your fingernail to gently press the release tab upward.
Lift the Doorbell Off the Mount
Once the tab is pressed, the doorbell will loosen. Carefully lift it straight up and away from the wall mount.
Be gentle—don’t force it. The doorbell is still connected to the mounting bracket by a short cable in some models, so don’t pull too hard.
Place It on a Stable Surface
Set the doorbell face-down on a soft cloth or towel to protect the lens and sensors.
Now you’re ready to access the battery compartment.
Step 4: Open the Battery Compartment
The battery is housed inside the doorbell’s main body. Accessing it varies slightly by model, but the process is similar.
Look for the Battery Cover
On most Eufy doorbells, the battery compartment is on the back or bottom of the device. It’s usually marked with a small battery icon.
Remove the Security Screw (If Present)
Some models, like the Eufy Video Doorbell 2K, have a small Phillips-head screw securing the battery cover. Use a screwdriver to remove it and set it aside in a safe place.
Slide or Lift the Cover
Once the screw is removed, gently slide or lift the cover away from the doorbell. It should come off easily.
Expose the Battery
You’ll now see the rechargeable battery inside. It’s typically a flat, rectangular lithium-ion pack with a connector attached.
Avoid touching the metal contacts on the battery or the doorbell’s internal components.
Step 5: Disconnect and Remove the Old Battery
Now it’s time to safely remove the old battery.
Locate the Battery Connector
Find the small plug that connects the battery to the doorbell’s circuit board. It’s usually a white or black connector with two wires.
Gently Unplug the Connector
Use your fingers or a plastic tool to carefully pull the connector straight out. Do not pull on the wires—grasp the plastic plug itself.
If it’s stuck, wiggle it slightly while pulling. Never use metal tools, as they can damage the connector.
Remove the Battery
Once disconnected, lift the battery out of its compartment. It should come out easily.
Inspect the Battery
Check for signs of damage: swelling, leakage, or corrosion. If you see any of these, handle the battery with extra care and dispose of it properly at an electronics recycling center.
Do not puncture or incinerate lithium-ion batteries.
Step 6: Install the New Battery
With the old battery removed, it’s time to install the new one.
Insert the New Battery
Place the new Eufy battery into the compartment, aligning it with the slot. Make sure it sits flat and secure.
Reconnect the Battery Connector
Take the connector from the new battery and plug it into the corresponding port on the doorbell’s circuit board. Push it in firmly until it clicks.
Ensure the connection is secure—loose connections can cause power issues.
Replace the Battery Cover
Slide or snap the cover back into place. If your model has a security screw, reinsert and tighten it gently. Don’t overtighten, as this can strip the screw or crack the plastic.
Double-Check Everything
Make sure the battery is seated properly, the cover is closed, and all screws are in place.
Your doorbell is now ready for reassembly.
Step 7: Reattach the Doorbell to the Mount
Now that the new battery is installed, it’s time to put the doorbell back on the wall.
Align the Doorbell with the Mount
Hold the doorbell so the mounting pins on the back align with the slots on the wall bracket.
Slide It Downward
Gently slide the doorbell down until it clicks into place. You should feel it lock securely.
Test the Fit
Give the doorbell a light tug to make sure it’s firmly attached. It shouldn’t wobble or come loose.
Ensure Weatherproofing
Check that the seal around the edges is intact. A properly mounted doorbell is protected from rain and dust.
Step 8: Charge the New Battery
Even if the new battery comes pre-charged, it’s best to give it a full charge before use.
Connect the Charging Cable
Plug the micro-USB or USB-C cable into the charging port on the doorbell. Connect the other end to a power source, such as a wall adapter or computer.
Wait for Full Charge
Charging typically takes 3 to 5 hours. The LED indicator on the doorbell will turn solid green when fully charged.
Monitor via the App
Open the EufySecurity app to check the battery level. It should show 100% once charging is complete.
Never use the doorbell while it’s charging unless absolutely necessary.
Step 9: Power On and Test the Doorbell
With the battery charged, it’s time to turn the doorbell back on.
Power On via the App
In the EufySecurity app, go to the device settings and tap “Power On” or “Restart.”
Alternatively, the doorbell may power on automatically once the battery is connected and charged.
Wait for Connection
Give the doorbell 1–2 minutes to reconnect to your Wi-Fi network. The LED should blink blue during setup, then turn solid when connected.
Test the Features
Press the doorbell button to trigger a notification on your phone. Check the live view, motion detection, and audio quality.
If everything works, your doorbell is back in action!
Troubleshooting Common Issues
Even with careful steps, you might run into a few hiccups. Here’s how to fix them.
Doorbell Won’t Turn On
- Check that the battery is properly connected.
- Ensure the battery is fully charged.
- Try restarting the doorbell via the app.
- If it still doesn’t work, the new battery may be defective—contact Eufy support.
Poor Wi-Fi Connection
- Move closer to your router during setup.
- Restart your Wi-Fi router.
- Ensure the doorbell is within range (typically 30–50 feet).
- Check for interference from other devices.
Battery Drains Too Fast
- Reduce motion detection sensitivity in the app.
- Lower the video quality or recording duration.
- Avoid placing the doorbell in direct sunlight, which can overheat the battery.
- Ensure the battery is genuine and not counterfeit.
Doorbell Falls Off the Mount
- Make sure the release tab is fully engaged.
- Check that the mounting bracket is securely screwed to the wall.
- Use the security screw if your model includes one.
App Shows “Offline”
- Restart the doorbell and your phone.
- Reconnect to Wi-Fi in the app.
- Update the EufySecurity app to the latest version.
If problems persist, visit the Eufy support website or contact customer service.
Tips for Maintaining Your Eufy Doorbell Battery
To extend battery life and avoid frequent replacements, follow these best practices:
- Charge regularly: Don’t wait until the battery dies. Recharge when it drops below 30%.
- Avoid extreme temperatures: Don’t install the doorbell in direct sunlight or freezing conditions.
- Clean the lens and sensors: Wipe the doorbell with a soft, dry cloth to prevent dirt from triggering false motion alerts.
- Update firmware: Keep your doorbell’s software up to date for optimal performance.
- Use scheduled modes: Set “Home” and “Away” modes to reduce recording when you’re home.
These small habits can significantly improve battery life and reliability.
Conclusion
Changing the battery on your Eufy doorbell is a simple task that anyone can do. With the right tools and a little patience, you can replace the battery in under 15 minutes and keep your smart doorbell running smoothly.
Remember to always use a genuine Eufy battery, power down the device before handling, and charge the new battery fully before reinstalling. Monitor performance through the EufySecurity app, and don’t hesitate to troubleshoot if issues arise.
Regular maintenance ensures your doorbell stays reliable, secure, and ready to alert you whenever someone approaches your door. Now that you know how to change the battery on your Eufy doorbell, you can keep your home protected—without relying on a technician or waiting for a replacement.
Stay safe, stay connected, and enjoy the peace of mind that comes with a fully functional smart doorbell.
