How to Clear All Events on Eufy

Clearing all events on your Eufy security system helps keep your app organized and improves performance. This guide walks you through the process on both mobile and web platforms, ensuring you can manage your event history with ease.

Key Takeaways

• Clearing events improves app performance: Removing old or unnecessary event recordings reduces clutter and helps the Eufy app run more smoothly.
• Events can be deleted individually or in bulk: You can choose to remove specific events or clear all at once, depending on your needs.
• Use the Eufy Security app or web portal: Both platforms allow event management, but the mobile app is the most user-friendly option.
• Cloud and local storage events are managed separately: If you use both cloud and local storage (like a HomeBase), you may need to clear events from each source.
• Regular maintenance prevents storage overload: Deleting old events helps prevent your device from running out of storage space.
• Events cannot be recovered once deleted: Always double-check before clearing events, as deleted recordings are permanently removed.
• Set up smart alerts to reduce future clutter: Customize motion detection settings to avoid unnecessary event triggers.

How to Clear All Events on Eufy: A Complete Step-by-Step Guide

Keeping your Eufy security system organized is essential for smooth operation and quick access to important footage. Over time, your Eufy devices—such as cameras, doorbells, and sensors—accumulate event recordings triggered by motion, sound, or other alerts. While these events are useful for reviewing activity, they can quickly pile up and clutter your app interface. This guide will show you how to clear all events on Eufy efficiently, whether you’re using the mobile app or the web portal.

Whether you’re preparing for a system reset, freeing up storage, or simply tidying up your event history, this comprehensive tutorial covers everything you need to know. We’ll walk you through the process on both Android and iOS devices, explain the difference between cloud and local storage events, and offer tips to prevent future clutter. By the end of this guide, you’ll be able to manage your Eufy events like a pro.

Why Should You Clear Events on Eufy?

Before diving into the steps, it’s important to understand why clearing events matters. Eufy devices record events whenever they detect motion, sound, or other predefined triggers. These events are stored either in the cloud (if you have a Eufy Cloud subscription) or locally on a HomeBase or microSD card. Over time, hundreds or even thousands of events can accumulate—many of which may be false alarms, like a passing car or a tree swaying in the wind.

Leaving these events unchecked can lead to several issues:

• Reduced app performance: A cluttered event list can slow down the Eufy Security app, making it harder to navigate and view recent footage.
• Difficulty finding important clips: When your event history is full of irrelevant recordings, locating a specific incident becomes time-consuming.
• Storage limitations: Local storage devices like HomeBase have finite capacity. Once full, older events are automatically overwritten, but manual cleanup ensures you retain only what matters.
• Improved privacy and organization: Regularly clearing events helps maintain a clean digital footprint and ensures your system runs efficiently.

By learning how to clear all events on Eufy, you take control of your security system’s performance and usability.

Understanding Eufy Event Storage: Cloud vs. Local

Eufy offers two primary ways to store event recordings: cloud storage and local storage. Understanding the difference is crucial because events are managed separately depending on where they’re saved.

Cloud-Stored Events

If you have a Eufy Cloud subscription, your event recordings are uploaded and stored securely online. These events can be accessed from anywhere using the Eufy Security app or web portal. Cloud storage allows for longer retention periods and protects your footage even if your device is damaged or stolen.

To manage cloud events:

• You must have an active Eufy Cloud plan.
• Events are accessible across devices.
• Deleting cloud events removes them from Eufy’s servers permanently.

Local-Stored Events

Local storage relies on physical hardware such as a HomeBase (for wired systems) or a microSD card (for standalone cameras). These devices store event recordings directly on-site, offering a subscription-free alternative.

Key points about local storage:

• No monthly fees required.
• Storage capacity depends on the device (e.g., 16GB, 32GB, or 128GB microSD card).
• Events are only accessible when connected to the same network or via the app.
• Older events are overwritten when storage is full.

Because cloud and local events are stored separately, you may need to clear events from both sources to fully declutter your system.

How to Clear All Events on Eufy Using the Mobile App

The Eufy Security mobile app is the most convenient way to manage your events. Available for both iOS and Android, the app provides a user-friendly interface for viewing, reviewing, and deleting event recordings. Follow these steps to clear all events on Eufy using your smartphone or tablet.

Step 1: Open the Eufy Security App

Launch the Eufy Security app on your device. If you haven’t already, download it from the Apple App Store or Google Play Store. Make sure you’re logged into the correct account associated with your Eufy devices.

Step 2: Navigate to the Event History

Once logged in, you’ll see the home screen with a list of your devices. Tap on the device (e.g., camera or doorbell) for which you want to clear events. This will open the live view or playback screen.

Look for the “Events” tab or button—usually located at the bottom of the screen or in the top-right corner. Tap it to access the event history.

Step 3: Select Events to Delete

You’ll now see a chronological list of all recorded events. Each event shows a thumbnail, timestamp, and type (e.g., motion detected, person detected).

To delete individual events:

• Tap on the event to open it.
• Look for a trash can or delete icon (usually in the top-right corner).
• Confirm deletion when prompted.

To delete multiple events at once:

• Look for a “Select” or “Edit” button (often in the top-right corner).
• Tap it to enter selection mode.
• Check the boxes next to the events you want to delete.
• Tap the trash can icon at the bottom of the screen.
• Confirm the deletion.

Step 4: Clear All Events (Bulk Delete)

If you want to clear all events at once, follow these steps:

• Enter selection mode as described above.
• Tap “Select All” if available (some versions of the app include this option).
• If “Select All” isn’t available, you may need to manually select events in batches.
• Tap the delete icon and confirm.

Note: Not all versions of the Eufy app support a one-click “Clear All” function. In such cases, you may need to delete events in groups or use the web portal for bulk deletion.

Step 5: Confirm Deletion

After confirming, the selected events will be permanently removed. You’ll see a brief notification confirming the deletion. The event list will refresh, showing only remaining recordings.

How to Clear All Events on Eufy Using the Web Portal

If you prefer using a computer, the Eufy web portal offers another way to manage your events. This method is especially useful for bulk deletions and accessing older recordings.

Step 1: Visit the Eufy Web Portal

Open your web browser and go to https://mysecurity.eufylife.com. This is the official Eufy Security web portal.

Step 2: Log In to Your Account

Enter your Eufy account email and password. If you use two-factor authentication, complete the verification step.

Step 3: Select Your Device

Once logged in, you’ll see a dashboard with your registered devices. Click on the camera or doorbell you want to manage.

Step 4: Access Event History

Look for the “Events” or “Playback” section in the left-hand menu or top navigation. Click to view the event timeline.

Step 5: Delete Events

The web portal allows you to view events in a calendar or list format. To delete:

• Hover over an event to reveal a delete (trash can) icon.
• Click it to remove the event.
• For bulk deletion, use the “Select” checkbox next to each event.
• After selecting multiple events, click the “Delete” button at the top or bottom of the list.
• Confirm the action when prompted.

The web portal may offer more advanced filtering options, such as filtering by date, event type, or device. Use these to narrow down your selection before deleting.

Clearing Events from Local Storage (HomeBase or microSD)

If your Eufy system uses local storage, events are saved on a HomeBase device or microSD card. These events are not automatically synced with the cloud, so you’ll need to manage them separately.

Clearing Events from HomeBase

HomeBase is a central hub for Eufy wired security systems. It stores event recordings locally and connects to your home network.

To clear events from HomeBase:

• Open the Eufy Security app.
• Tap on the HomeBase device.
• Go to “Playback” or “Events.”
• Follow the same steps as above to select and delete events.

Note: Some HomeBase models allow you to format the internal storage, which will erase all events and settings. Use this option only if you want a complete reset.

Clearing Events from microSD Card

For standalone cameras with microSD cards:

• Remove the microSD card from the camera.
• Insert it into a computer or card reader.
• Open the card and navigate to the “Eufy” or “Security” folder.
• Delete the event files manually.
• Reinsert the card into the camera.

Alternatively, you can format the microSD card directly from the camera’s settings in the app:

• Go to the camera’s settings.
• Find “Storage” or “microSD Card.”
• Select “Format” and confirm.

Warning: Formatting will erase all data on the card, including events and system logs. Only do this if you’re sure you don’t need any recordings.

Tips for Managing Eufy Events Efficiently

Now that you know how to clear all events on Eufy, here are some best practices to keep your system running smoothly and reduce future clutter.

1. Customize Motion Detection Zones

One of the biggest causes of unnecessary events is overly sensitive motion detection. By customizing detection zones, you can prevent your camera from recording irrelevant movement.

To adjust detection zones:

• Open the camera in the Eufy app.
• Go to “Settings” > “Motion Detection.”
• Draw zones on the camera’s field of view where you want alerts.
• Exclude areas like busy streets or tree branches.

This simple step can drastically reduce false alarms and the number of events you need to manage.

2. Set Up Smart Alerts

Eufy cameras with AI detection can distinguish between people, pets, vehicles, and general motion. Enable smart alerts to receive notifications only for relevant activity.

To enable smart alerts:

• Go to the camera settings.
• Turn on “Human Detection” or “Pet Detection.”
• Adjust sensitivity levels as needed.

This ensures you only record and review meaningful events.

3. Schedule Regular Cleanups

Make it a habit to review and clear events weekly or monthly. Set a reminder on your phone to check your Eufy app and delete old recordings.

Regular maintenance prevents storage overload and keeps your app responsive.

4. Use Cloud Storage Wisely

If you have a Eufy Cloud subscription, take advantage of features like event tagging and search filters. This makes it easier to find important footage and delete the rest.

Also, consider upgrading your cloud plan if you frequently run out of storage.

5. Backup Important Events

Before clearing events, save any recordings you might need later. You can download events from the app or web portal to your phone, computer, or cloud storage (like Google Drive or Dropbox).

To download an event:

• Open the event in the app.
• Tap the download or share icon.
• Save it to your device or share via email.

This ensures you don’t lose critical footage during cleanup.

Troubleshooting Common Issues

While clearing events on Eufy is usually straightforward, you may encounter some issues. Here’s how to resolve them.

Issue: Can’t Delete Events

If the delete option is grayed out or missing:

• Ensure you’re logged into the correct account with admin privileges.
• Check if the device is online and connected to the network.
• Restart the app or refresh the page.
• Update the Eufy app to the latest version.

Issue: Events Keep Reappearing

If deleted events return, it may be due to:

• A sync error between the app and cloud.
• The device re-recording the same motion.
• A bug in the app.

Solution: Restart the device, check motion settings, and contact Eufy support if the problem persists.

Issue: App Crashes During Deletion

If the app freezes or crashes when deleting events:

• Close and reopen the app.
• Clear the app’s cache (on Android: Settings > Apps > Eufy > Storage > Clear Cache).
• Reinstall the app if necessary.

Issue: Storage Not Freed After Deletion

If your HomeBase or microSD card still shows full storage after deleting events:

• Wait a few minutes—sometimes the system takes time to update.
• Restart the device.
• Check if events were stored in both cloud and local—delete from both sources.

Conclusion

Learning how to clear all events on Eufy is a vital skill for maintaining an efficient and organized security system. Whether you’re using the mobile app or web portal, the process is simple and can be completed in just a few steps. By regularly managing your event history, you improve app performance, save storage space, and ensure quick access to important footage.

Remember to differentiate between cloud and local storage, customize your detection settings to reduce false alarms, and back up critical recordings before deletion. With these tips and techniques, you’ll keep your Eufy system running smoothly and clutter-free.

Taking a few minutes each week to clear old events can make a big difference in your overall experience. So go ahead—open your Eufy app, review your events, and start cleaning up today.