How to Delete Eufy Storage

This guide walks you through how to delete Eufy storage—both local (on-device) and cloud-based—so you can free up space, maintain privacy, or reset your system. Whether you’re using a Eufy camera, doorbell, or security hub, we’ll show you the exact steps to remove recordings with confidence.

Key Takeaways

• Understand the difference between local and cloud storage: Eufy devices store footage either on a local HomeBase or in the cloud via subscription plans.
• Deleting local storage requires accessing the HomeBase or microSD card: You’ll need to use the Eufy app or physically remove the card to erase data.
• Cloud storage deletion is done entirely through the Eufy app: Navigate to the event history and manually delete recordings or disable cloud storage.
• Factory reset wipes all settings and data: Use this as a last resort if you’re selling or troubleshooting your device.
• Regular maintenance prevents storage overload: Schedule periodic cleanups to keep your system running smoothly.
• Back up important footage before deleting: Once deleted, recordings cannot be recovered from Eufy’s servers or local storage.
• Troubleshooting tips help resolve common issues: If deletion fails, check your internet connection, app version, or device firmware.

How to Delete Eufy Storage: A Complete Step-by-Step Guide

Are you running out of space on your Eufy security system? Or maybe you’re preparing to sell your device and want to erase all personal data? Whatever your reason, knowing how to delete Eufy storage is essential for maintaining privacy, optimizing performance, and managing your smart home setup effectively.

This comprehensive guide will walk you through every method available to clear your Eufy storage—whether it’s stored locally on a HomeBase, a microSD card, or in the cloud. We’ll cover everything from simple manual deletions to full factory resets, plus troubleshooting tips for when things don’t go as planned. By the end, you’ll be able to confidently manage your Eufy device’s storage like a pro.

Understanding Eufy Storage Options

Before diving into deletion steps, it’s important to understand how Eufy handles data storage. Eufy offers two primary storage methods: local storage and cloud storage. Each has its own advantages and deletion processes.

Local Storage: HomeBase and microSD Cards

Most Eufy security cameras and doorbells use a local storage system centered around the HomeBase—a small hub that connects to your Wi-Fi and stores video footage internally. Some models also support microSD cards inserted directly into the camera for additional local recording.

• HomeBase: Acts as the central storage unit for compatible Eufy devices. It typically holds 16GB to 128GB of data, depending on the model.
• microSD Card: Used in standalone cameras like the Eufy SoloCam series. Cards range from 8GB to 128GB and can be swapped out easily.

Local storage is encrypted and doesn’t require a subscription, making it a popular choice for privacy-conscious users. However, it has limited capacity and can fill up quickly with high-resolution recordings.

Cloud Storage: Subscription-Based Backup

Eufy also offers cloud storage through its Eufy Security Cloud service. This requires a paid subscription (monthly or yearly) and automatically uploads event-triggered recordings to secure remote servers.

• Pros: Access recordings from anywhere, longer retention periods, and protection against physical damage to local devices.
• Cons: Ongoing cost, reliance on internet connection, and potential privacy concerns for some users.

Cloud storage is ideal if you want off-site backups or need to review footage while away from home. But if you’re trying to cut costs or reduce digital footprints, deleting cloud data may be a priority.

How to Delete Local Storage on Eufy Devices

Deleting local storage involves clearing data from either the HomeBase or a microSD card. The process varies slightly depending on your setup, but both methods are straightforward.

Step 1: Access the Eufy Security App

Open the Eufy Security app on your smartphone or tablet. Make sure you’re logged into the account linked to your devices. If you have multiple locations or homes set up, select the correct one from the dropdown menu at the top.

Step 2: Navigate to Device Settings

Tap on the camera or doorbell you want to manage. Then, tap the gear icon (Settings) in the upper-right corner. Scroll down to find the Storage or Local Storage option.

Step 3: Format the HomeBase or microSD Card

Inside the storage settings, you’ll see options to Format the device. This will erase all recorded footage stored locally.

• For HomeBase: Tap “Format HomeBase.” Confirm the action when prompted. The process may take a few minutes, during which the device will restart.
• For microSD Card: Tap “Format SD Card.” Again, confirm and wait for completion. Note that formatting will delete all data—there’s no selective deletion for local storage.

Tip: Formatting is irreversible. Always back up any important clips before proceeding. You can download individual videos from the app’s event history before formatting.

Alternative: Physically Remove and Erase the microSD Card

If you prefer manual control, you can remove the microSD card from your camera and erase it using a computer:

1. Power off the camera and carefully eject the microSD card using the included tool or a paperclip.
2. Insert the card into a card reader connected to your PC or Mac.
3. Open File Explorer (Windows) or Finder (Mac), locate the drive, and delete all files.
4. For a thorough wipe, use disk utility software to format the card to FAT32 or exFAT (recommended for compatibility).
5. Reinsert the card into your camera and power it back on.

This method gives you full control over the erasure process and is useful if the app isn’t responding or the card is corrupted.

How to Delete Cloud Storage on Eufy

Cloud storage deletion is handled entirely within the Eufy app. Unlike local storage, you can delete individual recordings or disable cloud storage altogether.

Step 1: Open the Event History

In the Eufy Security app, go to the Events tab (usually represented by a clock or calendar icon). This shows a timeline of all motion-triggered recordings stored in the cloud.

Step 2: Select Recordings to Delete

Tap on any event to view the video clip. Above the playback window, you’ll see a trash can or delete icon. Tap it to remove that specific recording.

To delete multiple events at once:

• Tap the Edit button (often a pencil or checkbox icon).
• Select the events you want to remove by tapping their thumbnails.
• Tap the trash can icon and confirm deletion.

Note: Deleted cloud recordings cannot be recovered. Eufy does not maintain backups of removed files.

Step 3: Disable Cloud Storage (Optional)

If you no longer want to use cloud storage, you can turn it off completely:

1. Go to Settings > Cloud Storage.
2. Toggle off the switch for “Enable Cloud Storage.”
3. Confirm your choice. This will stop future uploads but won’t delete existing recordings—you’ll need to remove those manually.

Disabling cloud storage won’t cancel your subscription immediately. You’ll still be billed until the end of your current billing cycle. To stop payments, cancel your plan via the app or contact Eufy support.

How to Perform a Factory Reset (Full Data Wipe)

A factory reset is the most thorough way to delete all data from your Eufy device—including settings, Wi-Fi credentials, and stored footage. Use this method if you’re selling your device, experiencing persistent issues, or want a completely fresh start.

Step 1: Locate the Reset Button

Most Eufy devices have a physical reset button:

• Cameras: Usually on the bottom or side, marked with a small hole.
• Doorbells: Often on the back or under a removable faceplate.
• HomeBase: Typically on the rear panel near the power port.

Step 2: Press and Hold the Reset Button

Use a paperclip or SIM ejector tool to press and hold the reset button for 10–15 seconds. You’ll know it’s working when the device LED flashes red or blue, and the device restarts.

Warning: A factory reset will erase all custom settings, including motion zones, activity schedules, and paired devices. You’ll need to reconfigure everything afterward.

Step 3: Reconnect and Reconfigure

After the reset, your device will appear as new in the Eufy app. Follow the setup wizard to reconnect it to Wi-Fi, rename it, and adjust preferences. If you had cloud storage enabled, you’ll need to re-subscribe if desired.

Practical Tips for Managing Eufy Storage

Deleting storage isn’t just a one-time task—it’s part of ongoing maintenance. Here are some best practices to keep your Eufy system running smoothly:

Schedule Regular Cleanups

Set a monthly reminder to review and delete old recordings. Even with local storage, unused footage takes up space and can slow down event loading times.

Adjust Recording Settings

Reduce unnecessary recordings by tweaking sensitivity and motion zones:

• Lower motion sensitivity to avoid false triggers from trees or shadows.
• Draw custom activity zones to focus only on high-traffic areas (like driveways or front doors).
• Enable “Person Detection” to filter out non-human motion.

Use Smart Alerts

Upgrade to a plan with AI-powered alerts (if available) to receive only relevant notifications. This reduces clutter in your event history and makes deletion faster.

Monitor Storage Usage

The Eufy app shows how much local storage is used. Check this regularly under Device Settings > Storage. If it’s consistently above 80%, consider upgrading your microSD card or HomeBase model.

Back Up Important Footage

Before deleting anything, save critical clips to your phone or cloud storage (like Google Drive or iCloud). In the app, tap the download icon on any event to save it locally.

Troubleshooting Common Deletion Issues

Sometimes, deleting Eufy storage doesn’t go as planned. Here’s how to fix the most common problems:

“Format Failed” Error

If the app says formatting failed:

• Ensure your device is powered on and connected to Wi-Fi.
• Restart the Eufy app and try again.
• If using a microSD card, check if it’s write-protected (look for a physical switch on the card).
• Try formatting the card on a computer instead.

Cloud Recordings Won’t Delete

If you can’t delete cloud events:

• Verify you’re logged into the correct Eufy account.
• Check your internet connection—poor signal can interrupt deletion requests.
• Update the Eufy app to the latest version.
• Log out and back in to refresh your session.

Device Not Responding After Reset

If your camera or doorbell won’t reconnect after a factory reset:

• Ensure it’s within range of your Wi-Fi router.
• Try resetting your router and the device again.
• Contact Eufy support if the issue persists—there may be a hardware fault.

Storage Still Full After Deletion

If local storage remains full despite formatting:

• The HomeBase or microSD card may be corrupted. Try a different card if possible.
• Perform a second format to ensure complete erasure.
• Check for firmware updates—outdated software can cause storage bugs.

Conclusion

Knowing how to delete Eufy storage gives you greater control over your smart home security system. Whether you’re clearing space, protecting your privacy, or preparing a device for resale, the steps outlined in this guide ensure a smooth and secure process.

Remember: always back up important footage before deleting, differentiate between local and cloud storage, and use factory resets sparingly. With regular maintenance and smart settings, your Eufy devices will continue to deliver reliable performance without storage headaches.

By following these instructions, you’re not just managing data—you’re taking charge of your digital security. Stay proactive, stay informed, and enjoy peace of mind with a clean, efficient Eufy system.