How to Delete Eufy Videos

Deleting Eufy videos is simple once you know where they’re stored and how to access them. This guide walks you through removing footage from your Eufy app, local SD cards, HomeBase hubs, and cloud subscriptions—ensuring your privacy stays protected.

Key Takeaways

• Eufy videos can be stored in multiple locations: including the Eufy app, local SD cards, HomeBase devices, and optional cloud storage—each requiring a different deletion method.
• Deleting videos from the app doesn’t always remove them permanently: if you have cloud or local backups, you must delete them separately to fully erase footage.
• Use the “Select All” feature in the app: to quickly delete multiple videos at once instead of removing them one by one.
• Formatting your SD card or HomeBase storage: is the most effective way to wipe all local recordings at once.
• Cloud storage requires manual deletion: even with a subscription, videos aren’t auto-deleted unless you enable auto-delete settings or remove them yourself.
• Always check your privacy settings: after deleting videos to ensure no unwanted recordings are being saved without your knowledge.
• Troubleshooting tips are available: if videos won’t delete, try restarting the app, checking your internet connection, or reinserting the SD card.

How to Delete Eufy Videos: A Complete Step-by-Step Guide

If you’ve been using Eufy security cameras, you’ve probably noticed that they record a lot—motion events, scheduled clips, and even continuous footage if you’ve enabled it. While this is great for security, it also means your storage can fill up fast. Whether you’re running low on space, concerned about privacy, or just want to clean up old recordings, knowing how to delete Eufy videos is essential.

In this guide, we’ll walk you through every method to remove Eufy videos—whether they’re stored on your phone, an SD card, a HomeBase hub, or in the cloud. We’ll cover step-by-step instructions, helpful tips, and troubleshooting advice so you can confidently manage your footage and keep your system running smoothly.

By the end of this guide, you’ll know exactly how to delete Eufy videos from all possible locations, understand the differences between local and cloud storage, and maintain better control over your privacy and storage space.

Understanding Where Eufy Videos Are Stored

Before you start deleting videos, it’s important to understand where Eufy stores your recordings. Eufy uses a hybrid storage system, meaning your videos can be saved in several places depending on your setup and preferences. Here’s a breakdown:

• Local SD Card: Most Eufy cameras support microSD cards (up to 128GB or 256GB, depending on the model). When inserted, the camera saves recordings directly to the card. This is the most common and cost-effective storage option.
• HomeBase Hub: If you have a Eufy HomeBase (like the HomeBase 2 or HomeBase S380), it can store footage from multiple cameras. The HomeBase acts as a central hub with built-in storage (usually 16GB or 32GB), and some models support external USB drives.
• Eufy App (Mobile Device): When you view a recording in the Eufy Security app, a temporary copy may be cached on your phone or tablet. These aren’t full backups but can take up space over time.
• Cloud Storage (Optional): Eufy offers cloud subscriptions (like Eufy Cloud) that automatically upload and store your videos online. This is useful for backup and remote access, but it comes with a monthly or yearly fee.

Knowing where your videos are stored helps you choose the right deletion method. For example, deleting a video from the app won’t remove it from your SD card or cloud—so you’ll need to take additional steps.

How to Delete Eufy Videos from the App

The Eufy Security app is your main control center for managing cameras and footage. Here’s how to delete videos directly from the app:

Step 1: Open the Eufy Security App

Launch the Eufy Security app on your smartphone or tablet. Make sure you’re logged into the correct account and that your camera is online.

Step 2: Go to the Event History or Playback Section

Tap on the camera you want to manage. Then, look for the “Event” or “Playback” tab—this is where all recorded videos are listed. Events are typically organized by date and time, with motion alerts, doorbell rings, or scheduled recordings.

Step 3: Select the Videos You Want to Delete

You can delete videos one by one or in bulk:

• Single Video: Tap on a video to open it, then look for a trash can or delete icon (usually in the top-right corner). Tap it and confirm deletion.
• Multiple Videos: Tap the “Select” button (often shown as a checkbox or “Edit” option). Then, tap each video you want to delete. Once selected, tap the trash can icon and confirm.
• Select All: Some versions of the app allow you to “Select All” videos on a given day or page. This is the fastest way to clear out old footage.

Step 4: Confirm Deletion

After selecting your videos, confirm the deletion when prompted. The app will remove the videos from your event history. Note: This only deletes the reference in the app—not necessarily the actual file from storage.

Tips for Efficient App Deletion

• Use the calendar view to jump to specific dates and delete old footage in batches.
• If you have multiple cameras, switch between them to ensure you’re deleting from the right device.
• Regularly clear your event history to prevent the app from slowing down over time.

How to Delete Eufy Videos from an SD Card

If your Eufy camera uses a microSD card, the actual video files are stored locally on that card. Deleting from the app doesn’t remove these files—so you’ll need to format or manually delete them from the card.

Method 1: Format the SD Card via the App

This is the easiest and most thorough way to erase all videos on the SD card.

• Open the Eufy Security app and select your camera.
• Go to Settings > Storage > SD Card.
• Tap Format SD Card. This will erase all data on the card, including videos, logs, and settings.
• Confirm the action. The camera will restart and reformat the card.

Note: Formatting is irreversible. Make sure you don’t need any footage before proceeding.

Method 2: Remove and Format the SD Card Manually

If the app method doesn’t work or you prefer physical access:

• Power off the camera (if possible) and carefully remove the microSD card.
• Insert the card into a computer or SD card reader.
• Open File Explorer (Windows) or Finder (Mac) and locate the SD card.
• Delete all files and folders manually, or right-click the drive and select “Format.” Choose FAT32 or exFAT (depending on card size) and quick format.
• Reinsert the card into the camera. The camera should detect it and begin using it for new recordings.

Method 3: Use the Camera’s Built-In Format Option

Some Eufy cameras allow you to format the SD card directly from the device:

• Press and hold the reset button on the camera for 5–10 seconds until you hear a voice prompt or see a light flash.
• This may trigger a factory reset or SD card format—check your model’s manual for specifics.

Tips for SD Card Management

• Use high-endurance microSD cards designed for security cameras (like SanDisk High Endurance or Samsung PRO Endurance).
• Check your camera’s storage settings to enable “Loop Recording”—this automatically overwrites old videos when the card is full.
• Regularly back up important footage to a computer or cloud before formatting.

How to Delete Eufy Videos from HomeBase

If you’re using a Eufy HomeBase hub, your videos may be stored on its internal memory or an attached USB drive. Here’s how to delete them:

Step 1: Access HomeBase Settings in the App

Open the Eufy Security app and select your HomeBase device from the device list.

Step 2: Navigate to Storage Settings

Tap Settings > Storage. You’ll see options for internal storage and any connected USB drives.

Step 3: Format the Storage

To delete all videos:

• Tap Format Internal Storage or Format USB Drive.
• Confirm the action. This will erase all recordings and reset the storage system.
• The HomeBase will restart and begin recording anew.

Alternative: Delete Individual Videos via Playback

If you only want to remove specific clips:

• Go to the Playback section for a connected camera.
• Select the video(s) you want to delete and tap the trash icon.
• Note: This may only remove the reference in the app, not the actual file—formatting is more reliable for full deletion.

Tips for HomeBase Users

• Use a high-capacity USB drive (up to 2TB supported on some models) for extended storage.
• Enable “Smart Recording” to save space by only recording during motion events.
• Regularly check storage usage in the app to avoid running out of space.

How to Delete Eufy Videos from Cloud Storage

If you’ve subscribed to Eufy Cloud, your videos are automatically uploaded and stored online. Here’s how to delete them:

Step 1: Open the Eufy Security App

Log in and go to the camera with cloud recordings.

Step 2: Access Cloud Playback

Tap the camera, then select Cloud or Cloud Playback. This shows all videos stored in the cloud.

Step 3: Select and Delete Videos

You can delete cloud videos individually or in batches:

• Tap a video to open it, then tap the trash icon.
• Or, use the “Select” mode to choose multiple videos and delete them at once.
• Confirm deletion when prompted.

Step 4: Adjust Cloud Settings (Optional)

To prevent future unwanted uploads:

• Go to Settings > Cloud > Recording Settings.
• Disable “Upload to Cloud” or adjust motion detection sensitivity.
• Enable “Auto-Delete” if available—this removes old videos after a set period (e.g., 30 days).

Important Notes on Cloud Deletion

• Deleting from the cloud does not affect local SD card or HomeBase recordings.
• Cloud storage is tied to your subscription—canceling the plan doesn’t automatically delete existing videos.
• Contact Eufy support if you need help bulk-deleting cloud footage or closing your account.

Troubleshooting: Why Won’t My Eufy Videos Delete?

Sometimes, videos won’t delete as expected. Here are common issues and fixes:

Issue 1: Videos Won’t Delete from the App

Possible Causes: Poor internet connection, app glitch, or sync delay.

Solutions:

• Close and reopen the Eufy app.
• Restart your phone or tablet.
• Ensure your camera is online and connected to Wi-Fi.
• Update the app to the latest version.

Issue 2: SD Card Won’t Format

Possible Causes: Corrupted card, write protection, or incompatible format.

Solutions:

• Try formatting the card on a computer using SD Memory Card Formatter (official tool).
• Check if the card has a physical lock switch (on the side) and unlock it.
• Replace the SD card if it’s old or damaged.

Issue 3: Cloud Videos Still Appear After Deletion

Possible Causes: Sync delay or cached data.

Solutions:

• Force-close the app and reopen it.
• Clear the app’s cache (via phone settings > apps > Eufy > storage > clear cache).
• Wait a few minutes—cloud deletions can take time to process.

Issue 4: HomeBase Storage Not Recognized

Possible Causes: Loose connection, unsupported drive, or firmware issue.

Solutions:

• Reconnect the USB drive or restart the HomeBase.
• Use a compatible USB drive (formatted to FAT32 or exFAT).
• Update the HomeBase firmware via the app.

Best Practices for Managing Eufy Video Storage

To avoid storage headaches and maintain privacy, follow these tips:

• Enable Loop Recording: This automatically overwrites the oldest videos when storage is full—ideal for continuous monitoring.
• Set Motion Zones: Reduce unnecessary recordings by defining specific areas to monitor (e.g., driveway, not the street).
• Schedule Recording Times: Only record during certain hours (e.g., nighttime) to save space.
• Regularly Review and Delete: Make it a monthly habit to clear old footage.
• Use Local Storage When Possible: Avoid cloud fees and enhance privacy by relying on SD cards or HomeBase.
• Backup Important Footage: Save critical clips to your computer or external drive before deleting.

Conclusion

Deleting Eufy videos doesn’t have to be complicated. Whether your footage is stored on an SD card, HomeBase, in the cloud, or cached in the app, this guide has shown you exactly how to remove it safely and effectively. By understanding where your videos live and using the right tools, you can keep your system organized, protect your privacy, and ensure your Eufy cameras continue to perform at their best.

Remember: deletion methods vary by storage type, so always check multiple locations if you want to fully erase footage. And don’t forget to adjust your recording settings to prevent future clutter.

With these steps, you’re now in full control of your Eufy video storage. Stay secure, stay organized, and enjoy peace of mind knowing your privacy is protected.