How to Invite Someone on Eufy Security

Want to share your Eufy Security system with family or trusted friends? This guide walks you through the simple process of inviting users, setting permissions, and managing access—all from the Eufy app. Keep your home secure while giving others peace of mind.

Key Takeaways

• Invite users easily: Use the Eufy Security app to send invitations via email or phone number.
• Control access levels: Choose between Admin, Standard, or Viewer roles to manage what guests can do.
• Real-time notifications: Get alerts when someone accepts your invitation or accesses your system.
• Revoke access anytime: Remove users instantly if needed, keeping your security under control.
• Works across devices: Invited users can view cameras and recordings on iOS, Android, or web.
• No extra fees: Sharing access doesn’t require a paid subscription or additional hardware.
• Troubleshoot common issues: Fix problems like failed invites or login errors with simple solutions.

How to Invite Someone on Eufy Security: A Complete Step-by-Step Guide

So, you’ve set up your Eufy Security system—cameras are mounted, motion alerts are active, and you’re enjoying the peace of mind that comes with knowing your home is protected. But what if you want your partner, roommate, or trusted neighbor to also check in on things while you’re away? That’s where inviting someone on Eufy Security comes in.

Whether you’re sharing access with a family member who watches the kids, a pet sitter checking on your furry friend, or a neighbor helping monitor your property, Eufy makes it simple and secure. This guide will walk you through every step of inviting someone to your Eufy Security system—from sending the invite to managing their permissions and even revoking access if needed.

By the end of this guide, you’ll know exactly how to invite someone on Eufy Security, customize their access level, and keep your smart home secure. We’ll also cover common issues and how to fix them, so you can share access with confidence.

Why Share Access to Your Eufy Security System?

Before diving into the steps, let’s talk about why you might want to invite someone on Eufy Security.

First, it’s about convenience. If you’re on vacation and your dog walker needs to check the backyard camera, they can do so without you having to log in and stream live video for them. Second, it’s about safety. In case of an emergency—like a break-in or fire—having another person who can view your cameras and alert authorities can make a big difference.

Plus, Eufy allows multiple users to access the same system, so you’re not limited to just one person. You can invite your spouse, adult children, or even a trusted friend. And the best part? It’s completely free. Unlike some other security platforms that charge extra for user accounts, Eufy lets you add as many users as you want at no additional cost.

What You’ll Need Before You Start

Before you invite someone on Eufy Security, make sure you have the following:

• Eufy Security app installed: Available on iOS and Android. Make sure it’s updated to the latest version.
• Your Eufy account logged in: You must be the Admin (the person who set up the system).
• The email or phone number of the person you want to invite: They’ll need this to accept the invitation.
• A stable internet connection: Both your device and the Eufy system should be online.

Once you’ve got these basics covered, you’re ready to start inviting users.

Step 1: Open the Eufy Security App

Start by opening the Eufy Security app on your smartphone or tablet. If you haven’t downloaded it yet, search for “Eufy Security” in the App Store (iOS) or Google Play Store (Android) and install it.

Once installed, log in using your Eufy account credentials. This should be the same email and password you used when setting up your cameras or doorbells.

After logging in, you’ll see the home screen, which displays your devices—like indoor cameras, outdoor cameras, or video doorbells—along with live feeds and recent activity.

Step 2: Access the Device or Home Settings

Now, you need to navigate to the settings where you can manage users. There are two ways to do this, depending on whether you want to invite someone to a specific device or to your entire Eufy system (all devices).

Option A: Invite to a Specific Device

If you only want to share access to one camera or doorbell—say, just the front door camera—follow these steps:

1. Tap on the device you want to share (e.g., “Front Door Camera”).
2. Tap the gear icon (⚙️) in the top-right corner to open Device Settings.
3. Scroll down and look for “Shared Users” or “User Management.”
4. Tap “Add User” or “Invite User.”

Option B: Invite to the Entire System (Recommended)

For most users, it’s easier to invite someone to the entire system so they can view all cameras and receive alerts. Here’s how:

1. From the home screen, tap the menu icon (☰) in the top-left corner.
2. Select “Home Settings” or “System Settings.”
3. Look for “User Management” or “Shared Users.”
4. Tap “Add User” or “Invite User.”

This method gives the invited person access to all devices under your Eufy account, which is ideal for family members or roommates.

Step 3: Enter the Invitee’s Information

Once you’ve tapped “Add User,” you’ll see a form asking for the person’s contact information.

Enter either their email address or phone number. Eufy will send the invitation to that contact method.

Tip: Use an email address if possible. It’s more reliable than SMS, and the invite link is easier to access on a computer or mobile browser.

After entering the email or phone number, tap “Send Invitation.”

You’ll see a confirmation message saying the invite has been sent. The person will receive a notification—either an email or text—with a link to join your Eufy Security system.

Step 4: Choose the User’s Permission Level

Before sending the invite, you’ll be asked to select the user’s permission level. Eufy offers three main roles:

• Admin: Full control. Can add/remove devices, invite others, change settings, and delete recordings. Only give this to someone you fully trust.
• Standard: Can view live feeds, playback recordings, receive alerts, and adjust basic settings like motion zones. Cannot add devices or invite others.
• Viewer: Can only view live feeds and recordings. Cannot change any settings or receive notifications.

For most people, “Standard” is the best choice. It gives enough access to monitor the home without risking accidental changes.

Example: If you’re inviting your teenager to check the backyard camera after school, “Standard” access lets them view the feed and get motion alerts—but they can’t delete your recordings or add new cameras.

Once you’ve selected the role, tap “Confirm” or “Send Invitation.”

Step 5: The Invitee Accepts the Invitation

Now it’s up to the person you invited. They’ll receive an email or text with a message like:

> “You’ve been invited to join [Your Name]’s Eufy Security system. Click here to accept.”

When they tap the link, they’ll be taken to a webpage or prompted to open the Eufy Security app.

If they don’t have the app, they’ll be guided to download it. Once installed, they’ll create a Eufy account (or log in if they already have one) and accept the invitation.

After accepting, they’ll appear in your “Shared Users” list, and they’ll be able to view your devices based on the permissions you set.

Step 6: Confirm the Invitation Worked

Back in your Eufy app, go to “User Management” again. You should now see the new user listed with their name, email, and role.

You can also check if they’re online by looking for a green dot next to their name (if the app supports status indicators).

To test it, ask them to open the app and view a camera feed. If they can see live video and playback recordings, the invitation was successful.

Managing Invited Users

Once someone is added, you can manage their access at any time.

Change Permissions

If you want to upgrade or downgrade their access:

1. Go to “User Management.”
2. Tap on the user’s name.
3. Select a new role (Admin, Standard, or Viewer).
4. Tap “Save.”

Changes take effect immediately.

Remove a User

If someone no longer needs access—like a former roommate or temporary pet sitter—you can remove them:

1. Go to “User Management.”
2. Tap on the user’s name.
3. Select “Remove User” or “Revoke Access.”
4. Confirm the action.

Once removed, they lose all access to your system. They won’t be able to view cameras, receive alerts, or log in.

Important: Removing a user doesn’t delete their Eufy account—it only revokes access to your devices.

Tips for Secure and Effective Sharing

Sharing access is convenient, but it’s important to do it safely. Here are some best practices:

• Only invite people you trust: Remember, even “Viewer” access lets someone see your home. Avoid sharing with strangers or casual acquaintances.
• Use strong passwords: Make sure your Eufy account has a unique, strong password. Enable two-factor authentication (2FA) if available.
• Monitor activity: Check the “Activity” tab in the app to see who viewed what and when.
• Set time limits (if needed): While Eufy doesn’t offer automatic expiration for invites, you can manually remove users after a set period (e.g., after a house-sitting job ends).
• Educate users: Let invited users know what they can and can’t do. For example, tell them not to share screenshots or recordings without permission.

Troubleshooting Common Issues

Sometimes, inviting someone on Eufy Security doesn’t go as smoothly as planned. Here are solutions to common problems.

Issue 1: Invitation Not Received

The person didn’t get the email or text.

Solutions:

• Check the email address or phone number for typos.
• Ask them to check their spam or junk folder.
• Resend the invitation from the app.
• Try using a different contact method (e.g., switch from phone to email).

Issue 2: Invitation Link Doesn’t Work

The link expires or shows an error.

Solutions:

• Invitations may expire after 24–48 hours. Resend a new one.
• Make sure the invitee is using the correct app (Eufy Security, not another Eufy app).
• Clear the browser cache or try opening the link in a different browser.

Issue 3: User Can’t See Devices

They accepted the invite but see a blank screen or “No Devices” message.

Solutions:

• Confirm they’re logged into the correct Eufy account.
• Check that you assigned the right permission level (e.g., “Viewer” won’t show settings).
• Restart the app on their device.
• Ensure your Eufy devices are online (check the status in your app).

Issue 4: App Crashes or Freezes

The app becomes unresponsive after accepting the invite.

Solutions:

• Update the Eufy Security app to the latest version.
• Restart the device (phone or tablet).
• Reinstall the app if problems persist.

Issue 5: Can’t Remove a User

The “Remove User” option is grayed out or missing.

Solutions:

• Only the Admin can remove users. Make sure you’re logged in as the primary account holder.
• Log out and back in to refresh permissions.
• Contact Eufy support if the issue continues.

Advanced Features and Considerations

Once you’ve mastered the basics, here are some advanced tips to get the most out of sharing your Eufy system.

Multiple Homes or Locations

If you manage more than one property (e.g., a main house and a vacation cabin), you can set up separate “homes” in the Eufy app. This lets you invite different people to different locations.

For example, invite your parents to view the cabin cameras, but keep your main home private.

Guest Access for Short-Term Stays

If you’re hosting guests or renters, you can give them temporary access to indoor cameras (like in the living room) but restrict access to bedrooms or private areas.

Use the “Standard” or “Viewer” role and remove them when they leave.

Integration with Other Smart Home Devices

Eufy works with some smart home platforms like Alexa and Google Assistant. Invited users can also use voice commands to view cameras—if you’ve enabled those integrations.

Just make sure they know the correct voice commands (e.g., “Alexa, show the front door camera”).

Privacy and Legal Considerations

When inviting someone on Eufy Security, keep privacy in mind.

• Inform household members: Let everyone in your home know who has access and what they can see.
• Avoid recording private areas: Don’t point cameras at bedrooms, bathrooms, or other sensitive spaces—especially if others have access.
• Check local laws: In some areas, recording audio or video without consent may be restricted. Make sure your setup complies with local privacy laws.
• Use motion zones: Limit recordings to specific areas (like the driveway) to reduce unnecessary footage.

Conclusion

Inviting someone on Eufy Security is a simple, secure way to share access to your smart home system. Whether you’re keeping an eye on your kids, monitoring your property while traveling, or helping a neighbor, the process takes just a few minutes.

By following this guide, you’ve learned how to send invitations, set permission levels, manage users, and troubleshoot common issues. You now have full control over who sees what—and when.

Remember, the key to safe sharing is trust and communication. Only invite people you know and trust, and always monitor access to protect your privacy.

With Eufy’s user-friendly app and flexible sharing options, you can enjoy peace of mind knowing your home is secure—and that the right people can help keep it that way.

So go ahead, invite that family member, roommate, or trusted friend. Your Eufy Security system is ready to welcome them.