How to Invite Someone to Eufy

Inviting someone to Eufy allows trusted family or friends to view and manage your security devices. This guide walks you through the entire process—from app setup to troubleshooting—so you can share access securely and confidently.

Key Takeaways

• Use the Eufy Security app: All invitations are sent and managed through the official Eufy app, available on iOS and Android.
• Ensure both users have accounts: The person you’re inviting must have a registered Eufy account with a verified email address.
• Choose the right permission level: You can grant “Viewer” or “Admin” access, depending on how much control you want the invitee to have.
• Invitations are device-specific: You can invite someone to one camera or your entire system—customize access per device.
• Acceptance is required: The invitee must accept the invitation via email or in-app notification to gain access.
• Revoke access anytime: You can remove someone’s access instantly from the app if needed.
• Keep your network secure: Only invite people you trust, and avoid sharing login credentials directly.

How to Invite Someone to Eufy: A Complete Step-by-Step Guide

So, you’ve set up your Eufy security cameras, doorbells, or home base system, and now you want to share access with a family member, roommate, or trusted friend. Maybe your spouse wants to check the front door camera while you’re at work, or your teen needs to see if the dog is still in the yard. Whatever the reason, inviting someone to Eufy is simple, secure, and gives you full control over who sees what.

In this comprehensive guide, you’ll learn exactly how to invite someone to Eufy—whether it’s a single camera or your entire security setup. We’ll walk you through the app interface, explain permission levels, cover troubleshooting tips, and help you keep your home security both shared and safe.

By the end of this guide, you’ll be able to confidently send invitations, manage access, and even revoke permissions if needed—all from your smartphone.

Why Share Access to Your Eufy System?

Before diving into the steps, let’s talk about why you might want to invite someone to Eufy in the first place.

First, shared access improves convenience. If you’re away on vacation, your partner can monitor the backyard camera. If you’re running late, your teen can check if the package was delivered. Instead of forwarding video clips or screenshots, you can give them real-time access.

Second, it enhances home security. More eyes on your system mean faster response times. If motion is detected at night, multiple people can check the feed and decide whether to call the police or ignore a false alarm.

Third, it’s safer than sharing passwords. Instead of giving someone your login details (which is a security risk), Eufy lets you grant limited access without exposing your account. You control what they see and do.

Finally, it’s perfect for shared living spaces. Roommates, co-parents, or elderly parents living with you can all benefit from access—without needing to manage the entire system.

Prerequisites: What You Need Before You Start

Before you invite someone to Eufy, make sure you have the following in place:

1. The Eufy Security App Installed

Both you and the person you’re inviting must have the official Eufy Security app downloaded on your smartphones. It’s available for free on the App Store (iOS) and Google Play (Android).

2. A Registered Eufy Account

You must be logged into your Eufy account in the app. If you haven’t set one up yet, open the app and tap “Sign Up” to create an account using your email address. You’ll receive a verification email—make sure to click the link to activate your account.

3. The Invitee Must Have a Eufy Account

The person you’re inviting must also have their own Eufy account. They don’t need to own any devices—just an active account with a verified email. If they don’t have one, they’ll need to download the app and sign up before they can accept your invitation.

4. Your Devices Must Be Online

All Eufy devices you want to share must be connected to your Wi-Fi and showing as “Online” in the app. If a camera is offline, you won’t be able to invite someone to it.

5. Stable Internet Connection

A strong Wi-Fi signal ensures smooth video streaming and reliable invitation delivery. If your connection is weak, the invite might fail or take longer to process.

Step 1: Open the Eufy Security App

Start by launching the Eufy Security app on your smartphone. Make sure you’re logged into your account.

Once the app opens, you’ll see the home screen with a list of your devices—cameras, doorbells, sensors, and more. Each device will show its status (e.g., “Online,” “Recording,” “Motion Detected”).

Tap on the device you want to share. For example, if you want to invite someone to your front door camera, tap on that camera’s thumbnail.

Navigate to Device Settings

After selecting the device, look for the gear icon (⚙️) or “Settings” option—usually in the top-right corner of the screen. Tap it to open the device settings menu.

Here, you’ll find options like video quality, motion detection zones, night vision, and more. But we’re looking for the sharing or invitation feature.

Step 2: Find the “Share” or “Invite” Option

In the device settings menu, scroll down until you see an option labeled “Share”, “Invite User”, or “Manage Access”. The exact wording may vary slightly depending on your app version, but it will be clearly marked.

Tap on this option. You’ll now see a screen where you can add a new user.

Enter the Invitee’s Email Address

You’ll be prompted to enter the email address associated with the invitee’s Eufy account. Make sure you type it correctly—typos are a common reason invitations fail.

For example, if your spouse uses jane.doe@gmail.com for their Eufy account, enter that exact email.

> 💡 Pro Tip: Double-check the email before sending. If the invitee doesn’t receive the invitation, it’s often because the email was mistyped or they used a different one for their account.

Step 3: Choose the Permission Level

After entering the email, you’ll be asked to select a permission level. Eufy offers two main options:

Viewer Access

This is the most common and recommended level for most users. A “Viewer” can:
– Watch live video feeds
– View recorded clips
– Receive motion alerts
– Play back footage

However, they cannot:
– Change device settings
– Delete recordings
– Invite other users
– Remove the device from your account

This is ideal for family members, roommates, or friends who just need to check in occasionally.

Admin Access

An “Admin” has full control over the device. They can:
– Do everything a Viewer can do
– Adjust settings (motion sensitivity, recording schedules, etc.)
– Invite or remove other users
– Delete recordings
– Remove the device from the system

Only grant Admin access to someone you fully trust—like a co-owner of the home or a tech-savvy family member who helps manage the system.

> ⚠️ Important: Admin users can remove the device from your account. If they do, you’ll lose access unless you re-add it. Use this level sparingly.

Step 4: Send the Invitation

Once you’ve selected the permission level, tap “Send Invitation” or “Invite”.

The app will process the request and send an email to the invitee. You’ll see a confirmation message like “Invitation sent to jane.doe@gmail.com.”

The invitee will receive an email with a link to accept the invitation. They can also accept it directly in the Eufy app if they’re logged in.

What the Invitee Sees

When the invitee opens the email, they’ll see a message like:

> “You’ve been invited to view [Device Name] by [Your Name]. Click here to accept.”

They’ll need to:
1. Click the link (or open the Eufy app)
2. Log in to their Eufy account
3. Tap “Accept” on the invitation

Once accepted, the device will appear in their app under “Shared Devices.”

Step 5: Confirm the Invitation Was Accepted

Back in your Eufy app, go to the device you shared and return to the “Share” or “Manage Access” section.

You should now see the invitee’s email listed with their permission level (Viewer or Admin). If it shows “Pending,” they haven’t accepted yet.

You can resend the invitation if needed, or remind them to check their email (including spam/junk folders).

How Long Does It Take?

Invitations are usually processed within a few minutes. If the invitee doesn’t receive the email within 15–30 minutes, ask them to check their spam folder or try resending.

How to Invite Someone to Multiple Devices

What if you want to share more than one camera? You have two options:

Option 1: Invite Per Device

Repeat the steps above for each device. This gives you fine-grained control—you can grant Viewer access to the backyard camera but Admin access to the front door.

Option 2: Use “Home” or “Group” Sharing (If Available)

Some Eufy systems allow you to group devices into a “Home” or “Location.” If your devices are organized this way, you can invite someone to the entire group at once.

To do this:
1. Go to the main app home screen
2. Tap on the “Home” or “Location” name (e.g., “My House”)
3. Tap the settings icon
4. Select “Share Home” or “Invite User”
5. Enter the email and choose permissions

This method is faster if you want to share everything at once.

> 💡 Tip: Even if you share a group, you can still adjust individual device permissions later.

Managing Shared Access: Viewing and Editing Permissions

You can always check who has access to your devices and change their permissions.

View Current Users

Go to any shared device → Settings → Share (or Manage Access). You’ll see a list of all users with access, their email, and their permission level.

Change Permission Levels

Tap on a user’s name or email. You’ll see options to change them from Viewer to Admin (or vice versa). Confirm the change, and the update takes effect immediately.

Remove Access

To revoke access:
1. Go to the shared device
2. Tap “Manage Access”
3. Find the user you want to remove
4. Tap “Remove” or the trash icon
5. Confirm the action

The user will lose access instantly. They won’t be able to view live feeds or recordings anymore.

> ⚠️ Note: If you remove an Admin user, make sure you still have at least one Admin (yourself) on the device. Otherwise, you might lose control.

Troubleshooting Common Issues

Even with clear steps, things can go wrong. Here’s how to fix the most common problems when inviting someone to Eufy.

Issue 1: Invitation Not Received

Symptoms: The invitee says they didn’t get the email.

Solutions:
– Ask them to check their spam/junk folder.
– Confirm the email address was entered correctly.
– Resend the invitation from the app.
– Ensure their Eufy account email matches the one you used.

Issue 2: “User Not Found” Error

Symptoms: You get an error saying the email isn’t associated with a Eufy account.

Solutions:
– The invitee must have a registered Eufy account.
– Ask them to sign up at mysecurity.eufy.com or via the app.
– Make sure they’ve verified their email.

Issue 3: Device Not Showing Up for Invitee

Symptoms: The invitee accepted the invitation, but the device doesn’t appear in their app.

Solutions:
– Ask them to close and reopen the Eufy app.
– Check that the device is online in your app.
– Ensure they’re logged into the correct Eufy account.
– Try removing and re-inviting them.

Issue 4: Invitee Can’t View Live Feed

Symptoms: The device appears, but the video won’t load.

Solutions:
– Check your Wi-Fi signal strength.
– Restart the Eufy device (unplug and plug back in).
– Update the Eufy app to the latest version.
– Ensure the invitee has a strong internet connection.

Issue 5: Permission Changes Not Applying

Symptoms: You changed a user from Viewer to Admin, but they still can’t change settings.

Solutions:
– Ask the user to log out and log back into the app.
– Restart the app on their device.
– Confirm the change was saved in your app.

Best Practices for Sharing Eufy Access

To keep your home security system safe and functional, follow these best practices:

1. Only Invite People You Trust

Avoid sharing access with strangers, casual acquaintances, or people who might misuse the footage. Once someone has access, they can see your home’s activity patterns.

2. Use Viewer Access by Default

Unless someone needs to manage settings, stick with Viewer access. It’s safer and reduces the risk of accidental changes.

3. Regularly Review Shared Users

Every few months, check who has access to your devices. Remove old roommates, ex-partners, or anyone who no longer needs access.

4. Avoid Sharing Login Credentials

Never give someone your Eufy username and password. Use the invitation system instead—it’s more secure and lets you revoke access easily.

5. Enable Two-Factor Authentication (2FA)

Protect your own account by enabling 2FA in the Eufy app settings. This adds an extra layer of security, especially if you’re sharing devices.

6. Keep Your App Updated

Eufy regularly releases app updates with bug fixes and security improvements. Make sure both you and your invitees are using the latest version.

Conclusion

Inviting someone to Eufy is a smart, secure way to share your home security system with trusted individuals. Whether it’s your partner, a family member, or a roommate, the process is straightforward and gives you full control over who sees what.

By following this guide, you’ve learned how to:
– Send invitations through the Eufy Security app
– Choose the right permission level (Viewer or Admin)
– Manage and revoke access as needed
– Troubleshoot common issues

Remember, sharing access doesn’t mean giving up control. You decide who gets in, what they can do, and when to remove them. With Eufy’s flexible sharing features, you can keep your home safe—and your loved ones informed—without compromising security.

So go ahead, invite that someone special to your Eufy system. Whether it’s to check on the kids, monitor the front door, or just stay connected, you’re just a few taps away from peace of mind.